Manage Online Travel Agencies for the properties; you would be managing (AirBnB, Booking.com etc.), create listings for each property; manage the booking enquiries, guest feedback / review
Reply to guests queries through email, AirBnB, WhatsApp.
Coordinate with guests before their arrival and then with other departments internally to ensure everything is ready before the guests' arrival (housekeeping, maintenance, etc.)
Meet the guests during check-in, show them the property, collect security deposit and then meet them at the check-out and return the security deposit if there are no damages
Be in touch with the guests during their stay to ensure high levels of guest satisfaction
Point of contact for apartment owners : explain rental service operations to them, get them onboard & maintain rapport with them over time
Coordinate with apartment owners to procure missing furniture and other items for their apartment
Curate information on things to do around the area and ensure that the document is updated in a timely manner
Ensure maximum occupancy of your property by keeping the listings on portals up to date, updating prices, etc.
Requirement :
Perfect English (written and spoken) and good master of Hindi.
Strong communication : interactions with high profile clients and home owners of luxury properties
Incredible sense of customer service
Ability to work in a team the job will require a high level of interaction with staff on the ground (estate managers, maintenance team, housekeeping team, photographers, etc.)
Well-developed project management skills : can work independently and set timelines to achieve your own goals
Comfortable with numbers, ability to quickly calculate the value delivered by various rental price points and tax implications
Entrepreneurial drive and demonstrated ability to achieve goals in an innovative and fast-paced environment
Strong execution focus with a drive to achieve measurable results and impact
Determination : once you start a project, you will do everything to achieve it
Deadline oriented (you feel satisfied when you have achieved your responsibilities on time)
High level of self-motivation and drive Experience & Education
Experience in customer service or hospitality
Create a job alert for this search
Guest Relation Executive • India
Related jobs
Promoted
Guest Relations Executive
Rainforest Luxury VillasIndia
A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well.
Experience in hospitality will be an adde...Show moreLast updated: 5 days ago
Promoted
New!
[Apply Now] Guest Relations Specialist
Hushstays.comIndia
We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team.If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest ...Show moreLast updated: 2 hours ago
Promoted
New!
Client Relationship Executive [Urgent Search]
Archadeo homesIndia
We are looking for a self-motivated Customer Relationship Executive for our Mavelikara Office in Alappuzha District to consult with homeowners, explain our Construction and Interior packages, and c...Show moreLast updated: 2 hours ago
Promoted
Delegate Acquisition Executive (Sr. / Manager)
REDD MediaIndia, India
Delegate Acquisition Manager – Hotel Guest Experience Forums.Full-Time or Freelance | Remote | Global Markets : India, Middle East, Europe & UK).
Redd Media Limited is a forward-thinking company comm...Show moreLast updated: 5 days ago
Promoted
Reservations Executive
The Raintree HotelsIndia
Knowing the entire Reservation System Responsible for Hotel and Local Reservations and Reservation Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked alre...Show moreLast updated: 20 days ago
Promoted
Client Relationship Executive
Kimirica Hunter InternationalIndia
Role Overview : As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible for overseeing all customer support operations, developing and implementing strategie...Show moreLast updated: 5 days ago
Promoted
Hotel Sales Executive
Juhu Resorts and Development Pvt Ltd - The Emerald Hotel & Executive ApartmentsIndia
The candidate for this position will excel at creating and closing new opportunities in the Hospitality Segment.By using a consultative approach to selling, this person will use their expertise to ...Show moreLast updated: 30+ days ago
Promoted
Guest Relations Executive
HR YaarIndia
Customer Relationship Executive Location : .Luxury Real Estate Experience : .Role Overview : We are seeking a polished, customer-oriented.
Customer Relationship Executive.The ideal candidate will welcome...Show moreLast updated: 27 days ago
Promoted
New!
Apply in 3 Minutes : Guest Relations Specialist
Hushstays.comIndia
We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team.If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest ...Show moreLast updated: 2 hours ago
Promoted
Client Servicing & Marketing Executive
Banyan Tree Events India Pvt. Lnagpur, maharashtra, in
Job Title : Client Servicing & Marketing Executive.Event Management / Performing Arts / Cultural Programming / Experiential Marketing.
About Banyan Tree Events India Pvt.From iconic music festivals (...Show moreLast updated: 4 days ago
Promoted
New!
▷ (Apply in 3 Minutes) Guest Relations Executive
Rainforest Luxury VillasIndia
A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well.
Experience in hospitality will be an adde...Show moreLast updated: 2 hours ago
Promoted
New!
Guest Relations Executive [Immediate Start]
Brillsworth Realty Pvt. Ltd.Nagpur, Maharashtra, India
Role Overview : The GRE will be the first point of contact for visitors and clients, representing the company with professionalism and warmth.
This role involves managing the front desk, handling ca...Show moreLast updated: 3 hours ago
Promoted
Guest Relations Manager
Shilton Hospitality Pvt LtdIndia
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company offering services through its business hotels, resto-bars, catering facilities, music festivals, and leisure resorts...Show moreLast updated: 1 day ago
Promoted
Guest Relations Executive
Neoteric PropertiesIndia
Job Title : Guest Relations Executive Department : Sales & Client Experience Reports to : Relationship Manager.Position Summary We are looking for a smart and polite Guest Relations Executive (GRE) to...Show moreLast updated: 13 days ago
Promoted
New!
Urgent Search : Guest Relations Executive
Rainforest Luxury VillasIndia
A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well.
Experience in hospitality will be an adde...Show moreLast updated: 2 hours ago
Promoted
Guest Relation Executive
Courtyard by MarriottIndia
Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager / supervisor.
Complete appropriate safety training and certifications to perform work tasks....Show moreLast updated: 5 days ago
Promoted
Guest Relations Specialist
Hushstays.comIndia
We are looking for an enthusiastic and customer-focused.If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you!.Be the fi...Show moreLast updated: 2 days ago
Promoted
Guest Relations Executive
Vianaar HomesIndia
Manage Online Travel Agencies for the properties; you would be managing (AirBnB, Booking.Reply to guests queries through email, AirBnB, WhatsApp.
Coordinate with guests before their arrival and then...Show moreLast updated: 20 days ago
Promoted
Guest Relations Executive
goSTOPSIndia
Guest Relations Executive / Senior Guest Relations Executive Location : Kasol / Himachal Pradesh.We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team a...Show moreLast updated: 30+ days ago
Promoted
Customer Relationship Executive
Anantam HRIndia
Build and maintain strong relationships with customers.Handle inquiries, coordinate orders, and provide after-sales support.
Prepare and manage customer databases, reports, and trackers in Excel (ad...Show moreLast updated: 5 days ago