Customer Relations Executive

We are seeking a Customer Relations Executive to join our team in India. The ideal candidate will have 1-2 years of experience in customer service, focusing on building relationships and ensuring customer satisfaction.

Responsibilities

• Manage customer inquiries and provide timely responses to customer issues.
• Build and maintain strong relationships with customers to ensure high satisfaction levels.
• Assist in resolving customer complaints and escalations effectively and efficiently.
• Document customer interactions and feedback to inform future improvements.
• Collaborate with cross-functional teams to enhance customer service processes and offerings.

Skills and Qualifications

Skills Required

crm software, Customer Service, Problem Solving, Sales Techniques, Email Marketing, Social Media