Customer Relationship Executive
ConfidentialSurat, India5 days ago
Job descriptionGraduate in Business, Commerce, or related fi eld. Minimum 1–2 years of experience in customer relationship / sales coordination / back-office. Strong Excel skills (mandatory). Excellent communication and interpersonal skills. Good organizational and time management abilities. Team player with a problem-solving mindset. Freshers with fluency in English are preferred.
Key Responsibilities
- Build and maintain strong relationships with customers.
- Handle inquiries, coordinate orders, and provide after-sales support.
- Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting).
- Assist the sales team with MIS reports, sales data analysis, and follow-ups.
- Coordinate between clients and internal teams (sales, logistics, accounts) for smooth execution.
- Ensure timely responses to customer needs and resolve queries eff ectively.
- Support customer engagement initiatives and feedback collection.
Requirements
Salary Range : 20000 to 35000
Skills Required
Mis Reporting, Vlookup, Pivot Tables, Excel
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Customer Relationship Executive • Surat, India
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