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Customer Support Executive
ConfidentialGurgaon / Gurugram9 days ago
Job descriptionInterface with customers, clients, and vendors; escalate concerns as needed. Participate in training sessions to enhance job performance and customer service skills. Perform duties as assigned by management and attend scheduled shifts. Communicate effectively with clients and customers to resolve queries.
Key Deliverables :
- Handle inbound and outbound voice and non-voice processes (email / chat).
- Ensure high customer satisfaction through effective communication.
- Adhere to all company and contact center policies.
- Perform all assigned tasks promptly and efficiently, ensuring accuracy and timeliness.
Role Responsibilities :
Skills Required
Communication Skills, Customer Support, Email Support, BPO Voice
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Customer Support Executive • Gurgaon / Gurugram