Customer support VoiceLive Connections • Gurugram, Haryana, India

Customer support Voice

Live Connections • Gurugram, Haryana, India

11 hours ago

Job description

Greetings from Live connections

Job Description – Process Executive (Customer Support – Voice)

Domain : ITES / BPO / KPO

Role : Process Executive – Customer Support (Voice)

Education : Any Graduate

Location : / Gurgaon

Work Mode : Permanent Work From Office

Shift Schedule : 24

7 Rotational (Night shift flexibility required)

Role Summary :

We are seeking skilled Process Executives for a Customer Support Voice process to manage customer interactions, resolve technical queries, and provide end-to-end support. The role requires excellent communication, problem-solving abilities, and familiarity with digital marketing tools.

Minimum Requirements :

DM Certification or Internship in Digital Marketing is mandatory to manage workflow.

Basic knowledge of Google Ads.

Excellent verbal and written communication skills.

Strong documentation and reporting abilities.

Good comprehension skills to accurately understand and articulate customer issues.

Ability to stay focused and handle customer issues through to resolution.

Strong composition skills with the ability to create clear, concise, and grammatically correct responses.

Comfortable working both independently and in a collaborative team environment.

Flexible with rotational shifts and work schedules.

Organized, detail-oriented, action-oriented, and self-disciplined.

Logical and rational approach to problem-solving.

Key Responsibilities :

Handle inbound and outbound customer support calls efficiently.

Resolve technically complex customer queries.

Manage escalation channels to deliver solutions for B2B queries.

Identify, detect, and track application defects and inconsistencies.

Maintain accurate records of customer interactions and issue resolutions.

Drive continuous improvement through root cause analysis and defect elimination.

Ensure high-quality service delivery and adherence to process guidelines.

Apply on mounika.b@liveconnections.in

98852 71110

Create a job alert for this search

Customer Support • Gurugram, Haryana, India

Related jobs

We are Hiring For Customer Support International Voice - Pune

Infosys BPM • Delhi, India

Greetings from Infosys BPM Ltd.We are hiring for Customer Support International Voice Process in Pune.Please find below Job Description for your reference : . Customer Support - International Voice).J...Show more

Last updated: 30+ days ago • Promoted

US Mortgage- Customer support

Altisource • Delhi, IN

Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection o...Show more

Last updated: 11 days ago • Promoted

Customer Support Specialist

Live Connections • Delhi, India

Hiring : Technical Voice Support Executive.Location : Gachibowli, Hyderabad.Experience : Minimum 1 year in International Voice Process (Technical / BPO). Way Cab Facility (within 25 km from Gachibowli).W...Show more

Last updated: 30+ days ago • Promoted

International Customer Support Specialist – Night Shift (US Voice Process)

Aimlay Pvt Ltd ( Recruitment ) • Rohini, Delhi, India

Job Opportunity : International Customer Support Specialist – Night Shift (US Voice Process).Unlimited Incentives & Benefits. International Voice – Outbound Calling.Aimlay is a leading EdTech company...Show more

Last updated: 30+ days ago • Promoted

Walk-In Drive - Customer Support - International Voice process - Kolkata

Infosys BPM • Delhi, Delhi, India

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! ️ Walk-In Dates : 28th, 29th November 2025 Interview Location : Kolkata Job Locations : Pune, Bangalore ⏰ Time : 10 : 00 AM t...Show more

Last updated: 4 hours ago • Promoted • New!

Infosys BPM is Hiring for Voice-Based Customer Support

Infosys BPM • Delhi, India

Infosys BPM is Hiring - Launch Your Career in Customer Support!.If you’re looking to grow with a global leader, this is your chance to start strong!. Customer Support – Voice Process.Handle objectio...Show more

Last updated: 20 days ago • Promoted

Customer Support Associate / BPO Executive – Freshers & Women Restarting Careers (Voice & Non-Voice)

TUTOADDA • gurgaon, haryana, in

Customer Support & BPO roles across.Whether you're a recent graduate or someone returning to work after a career break, this is the perfect opportunity to start strong. WFO (Work From Office – Mumba...Show more

Last updated: 1 day ago • Promoted

Customer Support Specialist

Resource Algorithm • Delhi, India, India

Customer Support & Escalation Handling -.Serve as the primary contact for customer escalations received through email and IVR channels. Manage and resolve queries related to lounge access, card vali...Show more

Last updated: 20 days ago • Promoted

International Voice (Customer Support)

TRDFIN Support Services Pvt Ltd • Delhi, India

We’re Hiring – PUMA Voice Process | Noida (Sector 135).Looking to start or grow your career in an international voice process?. Here’s an exciting opportunity with PUMA Voice, one of our premium acc...Show more

Last updated: 20 days ago • Promoted

International Voice Support Associate

HGS • Delhi, India

We Are Hiring : International Voice Support Associate.HGS is a fast-growing organization committed to delivering best-in-class products and services to our customers. As we continue to grow, we're lo...Show more

Last updated: 23 hours ago • Promoted

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

SYGNEXT • Ghaziabad, IN

Remote

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract).Location : Work From Anywhere (100% Remote).Work Timing : 09 : 00 PM – 06 : 00 AM IST (US Business Hours). Contract Role | Hourly Pay ...Show more

Last updated: 2 days ago • Promoted

Infosys BPM is Hiring - 1 to 4 years of exp - International voice process

Infosys BPM • Delhi, India

Customer Support Executive – International Voice Process.Experience : 1–4 years in International Voice Process.We are looking for dynamic professionals with excellent communication skills and prior ...Show more

Last updated: 11 days ago • Promoted

Infosys BPM is Hiring! Customer Support - International Voice Process - 1 to 4 yrs exp -Apply Now

Infosys BPM • Delhi, India

Customer Support Executive – International Voice Process Company : .Job Summary : We are looking for dynamic professionals with excellent communication skills and prior experience in handling internat...Show more

Last updated: 30+ days ago • Promoted

US Voice Support

R Systems • Noida, Uttar Pradesh, India

R Systems is looking for Patient Customer Support (Inbound Callers) to join our dynamic team.Roles and Responsibilities- US patient inbound calling jobs involve handling incoming calls from U.Commu...Show more

Last updated: 20 days ago • Promoted

Walk-In Drive - Technical Support - 1 to 5 years exp - International Voice process -Bangalore

Infosys BPM • Delhi, Delhi, India

Walk-In Drive @ Infosys BPM Launch Your Career in Technical Support! ️ Walk-In Dates : 29th Nov, 3rd Dec & 5th Dec 2025 Interview Location : Bangalore Job Locations : Pune, Bangalore ⏰ Time : ...Show more

Last updated: 4 hours ago • Promoted • New!

Customer Service Support Specialist

New Wave Marine Insurance • Faridabad, Haryana, India

New Wave Marine is a trusted provider of marine and outdoor insurance in Australia.Our experienced team is dedicated to delivering exceptional customer service and helping you find the right covera...Show more

Last updated: 30+ days ago • Promoted

Customer Service – Voice Process

IGT Solutions • Gurgaon, Haryana, India

Greetings from IGT Solutions Pvt.We are pleased to inform you about an exciting career opportunity with IGT Solutions, a leading IT and BPM services provider specializing in the Travel, Transportat...Show more

Last updated: 10 days ago • Promoted

Customer Support Representative (US- Voice Process)

Silvermine Group • Delhi, India

Job Summary : We are looking for dynamic and customer-focused Customer Service Representatives to join our Inbound Service Team for an International Voice Process. The ideal candidate will be respons...Show more

Last updated: 20 days ago • Promoted