Identify and assess customer needs and work towards achieving high satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Adapt and perform effectively in a 24 / 7 blended process (voice + support).
Candidate Profile / Required Skills :
Freshers or experienced candidates are welcome to apply.
Comfortable and confident in both Hindi & English (speaking and listening).
Good conversational ability and clear communication skills.
Strong customer-oriented mindset and ability to stay calm under pressure.
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Customer Support Executive • Gurugram, Haryana, India
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