Customer Relations Associate

📢 Job Opening : Sales and Marketing Executive

Location : Pune, Kharadi

Company : Furtico (ATV Enterprises Pvt. Ltd.)

Industry : Furniture Manufacturing & Interiors

Experience : 1–3 Years Preferred

Employment Type : Full-Time

🪑 About Furtico is a leading manufacturer of modular office furniture, ergonomic chairs, and premium residential furniture , offering end-to-end commercial and home interior solutions. With a focus on functionality, comfort, and design, we’re committed to creating spaces that work and feel better. We are now expanding our team and looking for a Telesales Executive to be the first point of contact for incoming inquiries and lead coordination.

• 📞 Roles & ResponsibilitiesHandle inbound inquiries from platforms like IndiaMART, Justdial, website , and direct phone calls .
• Provide basic product information for both residential and commercial furniture(Training will be provided) .
• Maintain and update the sales tracking sheet with lead details, follow-up status, and client requirements. (Training will be provided) .
• Perform pre-sales engagement — qualify leads, understand needs, and initiate conversations.
• Forward relevant data and leads to the Sales, Repair, and Dispatch teams for further action. (Training will be provided) .
• Proactively follow up with potential clients and ensure no lead goes cold.
• Stay informed about our furniture offerings — materials, use cases, and industry trends.
• Maintain courteous and professional communication across all customer interactions.
• 🧠 RequirementsExperience in telesales, inbound customer support, or inside sales (furniture / interiors experience preferred).
• Strong communication skills in Marathi, Hindi, and basic English .
• Familiar with tools like Google Sheets, WhatsApp Business , and basic CRM usage. (Training will be provided for CRM Software) .
• Organized, prompt, and self-driven with the ability to manage multiple leads.
• Basic product knowledge or willingness to learn about furniture categories and materials .
• 📈 Why Join Furtico?Be a part of a growing brand in both the commercial and residential furniture space.
• Learn and grow across multiple verticals — interiors, sales, and customer service.
• Work in a friendly and fast-paced team environment with opportunity for growth.
• 📩 To Apply : Send your CV or introduction to : support@furtico.com 9730540800