Risk and Compliance Officer

About Us

We are a fast-growing digital marketplace, connecting users with top brands for gifting, rewards, and loyalty. As we scale, ensuring platform integrity, regulatory compliance, and fraud resilience is critical. We're looking for a hands-on Risk and Compliance Officer to help us build a secure, trusted, and compliant ecosystem.

Role Overview

As our Risk and Compliance Officer (RCO), you will lead our efforts to prevent fraud, ensure regulatory compliance (e.g., data protection, payment regulations), manage operational risk, and uphold brand and partner standards. You'll work cross-functionally with product, operations, engineering, legal, and customer support to identify and mitigate risks across the business.

Key Responsibilities

• Develop and maintain a risk register and mitigation framework.
• Identify key risks across fraud, payments, supply chain, legal exposure, and customer abuse.
• Collaborate with fraud analysts, product teams, and vendors to implement controls.
• Ensure compliance with relevant laws and regulations (e.g., AML, GDPR, PCI-DSS, KYC as applicable).
• Lead audits or compliance assessments with partners, banks, and regulators.
• Review and enforce internal policies around data security, vendor management, user verification, and transaction monitoring.
• Oversee fraud detection rules and strategy in collaboration with fraud operations.
• Manage escalation of high-risk transactions, chargebacks, and disputes.
• Create and maintain policies covering refund, dispute, onboarding, payout, and access controls.
• Respond to brand partner or payment provider due diligence requests.
• Serve as the point of contact for legal teams and regulators if needed.

Requirements

Experience & Background :

Skills

KPIs You'll Influence

Skills Required

Compliance, Risk Management