Human Resources Manager

The HR professional will be responsible for managing the complete HR function, including recruitment, onboarding, employee development, engagement, and overall HR operations.

Software@Work India Pvt. Ltd. has been a trusted technology partner for SMEs since 1991, specializing in software solutions. As a 5-Star Tally Partner and a leading ERPNext partner, we offer a range of services across various industries. In addition to Tally and ERPNext, we provide SME-friendly solutions in sales force automation, CRM, BI, HRMS, and more. Our notable customers include Tata Motors, Mercedes-Benz, BMW, and many others. Our focus has always been on providing off-the-shelf software solutions designed specifically for small-to-medium enterprises (SMEs) and distributed enterprise markets.

Responsibilities

Manage end-to-end recruitment and talent acquisition processes, ensuring a positive candidate experience.

Collaborate with department heads to identify hiring needs and develop effective sourcing strategies across job portals, social media, and referrals.

Conduct interviews, evaluate candidates, and coordinate with hiring teams for final selections.

Prepare and manage offer letters, appointment letters, experience / relieving letters, and other HR documentation.

Lead employee induction and onboarding programmes to ensure smooth integration.

Oversee KRA / KPI setting, conduct periodic performance reviews, and support career growth initiatives.

Drive continuous employee learning, upskilling, and development initiatives.

Plan and execute employee engagement and recognition programmes to promote a positive work culture.

Address employee queries and concerns, ensuring fair and transparent communication.

Maintain accurate employee data and HR records, and ensure compliance with company policies.

Qualifications

Bachelor's degree or relevant experience

3-5 years' experience in Human Resources

Proven experience as an HR recruiter / experience in sales hiring would be an asset.

Strong understanding of recruitment processes and best practices.

Excellent interpersonal and communication skills.

Ability to think strategically and implement effective HR solutions.

Mumbai-based candidates are preferred.