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Business Development Associates

Business Development Associates

ConfidentialDelhi, India
4 days ago
Job description

We are looking for a confident and customer-focused Customer Relationship Manager (CRM) – Sales to join our dynamic team. This role is central to driving new business, nurturing high-value client relationships, and converting leads into successful projects. The ideal candidate should have experience in luxury sales or client servicing, excellent communication skills, and a strong sense of ownership.

Key Responsibilities : Sales & Lead Management :

  • Handle inbound and outbound client inquiries via phone, WhatsApp, email, and social media.
  • Convert qualified leads into sales by understanding client needs and showcasing company offerings.
  • Conduct client meetings (virtual or in-person), presentations, and follow-ups to close deals.
  • Maintain lead pipeline and track interactions using CRM software or Excel tools.

Client Relationship Management :

  • Act as the primary point of contact for prospective clients through the sales journey.
  • Build and maintain long-term relationships with clients to ensure repeat and referral business.
  • Provide personalized consultation to clients regarding services, packages, and offerings.
  • We are looking for a confident and customer-focused Customer Relationship Manager (CRM) – Sales to join our dynamic team. This role is central to driving new business, nurturing high-value client relationships, and converting leads into successful projects. The ideal candidate should have experience in luxury sales or client servicing, excellent communication skills, and a strong sense of ownership.

    Key Responsibilities : Sales & Lead Management :

  • Handle inbound and outbound client inquiries via phone, WhatsApp, email, and social media.
  • Convert qualified leads into sales by understanding client needs and showcasing company offerings.
  • Conduct client meetings (virtual or in-person), presentations, and follow-ups to close deals.
  • Maintain lead pipeline and track interactions using Excel or tool.
  • Client Relationship Management :

  • Act as the primary point of contact for prospective clients through the sales journey.
  • Build and maintain long-term relationships with clients to ensure repeat and referral business.
  • Provide personalized consultation to clients regarding services, packages, and offerings.
  • Coordination & Collaboration :

  • Work closely with internal departments (planning, creative, production) to develop proposals and quotes.
  • Collaborate with the marketing team to align sales pitches with current campaigns.
  • Gather feedback and insights from clients to improve service offerings.
  • Reporting & Documentation :

  • Maintain accurate records of all sales activities, client interactions, and feedback.
  • Provide weekly / monthly sales reports to the management team.
  • Assist in developing pricing strategies and market positioning based on client trends.
  • Desired Candidate Profile :

  • Bachelor's degree in Business Administration, Marketing, Hospitality, or related field.
  • Fresher - 2 years of proven experience in sales, client servicing (preferably in luxury weddings, hospitality, or lifestyle services).
  • Excellent verbal and written communication skills in English and Hindi.
  • Strong interpersonal and persuasion skills.
  • Highly organized, target-driven, and proactive in approach.
  • Comfortable with CRM tools, Excel, and digital communication platforms.
  • Professional grooming and a client-facing personality.
  • What We Offer :

  • Work with high-profile clients and luxury events.
  • Competitive salary with performance-based incentives.
  • A collaborative and growth-driven work culture.
  • Opportunity to be part of a fast-growing brand in the luxury wedding space.
  • Skills Required

    Excel, crm software

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    Development Associate • Delhi, India

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