US & Canada Benefits Admin

Who We Are

At MediaKind, we're reshaping the future of streaming video—and we're moving at incredible speed. Our cloud-native, agile technology enables customers to rapidly build, deploy, and scale premium streaming experiences, removing traditional barriers to innovation and growth.

We’re on a mission to transform how the world watches video : making every moment extraordinary, personalized and valuable for content owners and their consumers.

Here, you'll be part of a dynamic team that’s redefining how media experiences come to life. Our award-winning products simplify complex operations, enabling customers—from iconic sports brands to innovative broadcasters and content owners—to focus purely on storytelling, and growth. By replacing legacy complexity with cloud-connected solutions, we ensure speed, simplicity, and commercial transparency. You’ll be joining a team that values practical thinking over buzzwords, and velocity over bureaucracy.

Beyond technology, our true strength lies in our people. We are committed to fostering a passionate community of creators, developers, and artists who love what they do. Together, we’ll redefine the art of streaming.

If you're ready to build what’s next in streaming—and do it with a team that moves fast, thinks boldly, and builds with intent—come make it happen with us.

Work Location : India (Hybrid-Bangalore or Remote-India)

Position Overview - People Operations & Benefits Admin

We are seeking a People Operations & Benefits Admin to support end-to-end administration of US & Canada employee benefits programs. This role is responsible for benefits operations, vendor and employee communications, Processing Invoices / Payments, compliance reporting, and systems management (HRIS & vendor Portals).

As a key individual contributor, you will manage renewals, enrollments, payroll elements, and vendor integrations; oversee reconciliations, invoicing, and open enrollment; and ensure compliance with US (ACA, COBRA, ERISA, HIPAA) and Canadian provincial benefits requirements. You will also handle employee queries, vendor escalations, and troubleshooting to ensure seamless benefits delivery.

The ideal candidate brings 4–8 years of experience in US / Canada benefits operations , strong HRIS expertise (Dayforce preferred), and proven skills in compliance, issue resolution, and stakeholder management. If you are detail-oriented, collaborative, and passionate about benefits administration, we’d love to hear from you.

Key Responsibilities

Benefits Administration

• Manage employee eligibility, coverage start / end, and ongoing maintenance of benefits records.
• Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
• Ensure accurate reflection of payroll elements linked to benefits compensation.

Vendor & Employee Communications

System Operations

Financial Operations

Compliance & Reporting

Issue Resolution

Qualifications

Note : Work Hours : 4 PM IST to 1 AM IST

Join our team at MediaKind and be part of a dynamic and supportive environment where your contributions make a meaningful impact on our success.

Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyone’s identity, background and life experiences add to the MediaKind story, and we welcome all.