CX Training Professional

Job Description

Skills / Technical Competencies :

• Experience working in the L&D domain as a consultant or senior instructional designer, with a solid understanding of instructional design, adult learning principles, training needs analysis, and eLearning development.
• Experience in collaborating with SMEs and stakeholders, working with various audience sets and business functions to drive engagement and build good working relationships.
• Expertise in collaborating with vendors to develop content.
• Working knowledge of popular authoring tools such as Articulate Storyline, Adobe Captivate, Adobe Design Studio, etc.
• Knowledge of LMS platforms.
• Working knowledge of MS Team rooms, Webex, and Zoom for virtual training programs.

Responsibilities

Qualifications

Educational Qualification (Graduate / Post-Graduate degree preferably with technical background)

Technical, Sales & Marketing

Automation Products

Basic awareness of the Automation industry and products (such as DCS / PLC / Building controls / HVAC / 3D Modelling)

Communication Skills

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Skills Required

training needs analysis , Webex, Articulate Storyline, Instructional Design, Adobe Captivate