Front Office Associate

Company Description

Bloom, inspired by experts in marketing, tech, travel, and retail, strives to enhance the Indian travel experience. By deploying a proprietary cloud-based hotel technology suite, Bloom delivers consistent and reliable services, revolutionizing affordable travel since launching its first hotel prototype in July 2012. Recognized as one of India's most loved travel brands, Bloom continually tops rankings and earns awards. Ultimately, Bloom aims to provide a next-generation accommodation experience to India's 300+ million annual travelers with a target of 100,000 rooms.

Role Description

This is a full-time, on-site role for a Front Office Associate located in Chennai. The Front Office Associate will handle daily responsibilities such as managing reception duties, ensuring smooth check-in processes, and providing exceptional customer service. The role also involves handling phone calls with professional etiquette and maintaining clear communication with guests and staff members.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Customer Service and Check-in management skills
• Excellent Communication skills
• Ability to work independently and as part of a team
• Experience in hospitality or related fields is an advantage
• High school diploma or equivalent required

Skills Required

Customer Service, phone etiquette, Receptionist Duties, Communication