Front Office Specialist

Job Responsibilities

The position is all about people and creating strong relationships and great experiences. CM / PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR / Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on execution of Standard Protocols.

Roles & Responsibilities

1. Profit Center head (including but not limited to) :

• ASR and margin analysis
• Expense Control
• Collections
• Renewals
• Vendor management
• Retail Management
• Cost optimization

2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships

3. Client satisfaction and service delivery which lead to : a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS 4. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager

5. Vendor Management a. Conformance to Purchase-to-Pay process

6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-SocioGovernance nuances diligently

7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR

8. Execution of all Company Driven ideas and initiatives

9. Team Player a. Collaborate within Team & other stakeholders to drive execution We are looking for Candidates with :

Show more

Show less

Skills Required

Revenue Management, Client Engagement, Vendor Management