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VP - Segment Unit Delivery Lead

VP - Segment Unit Delivery Lead

ConfidentialBengaluru / Bangalore
1 day ago
Job description

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President- Delivery Lead!

Role Overview

We are seeking a seasoned Vice President - Complex Delivery to lead large, multi-tower transformation programs across Consumer Goods, Life Sciences, Health, and Retail clients. The role demands strong delivery leadership, P&L ownership, and a proven ability to drive digital, cloud, and product engineering transformation at scale.

Key Responsibilities

Strategic Leadership & Delivery Management

  • .Lead end-to-end delivery of large-scale digital transformation programs across CPG, Life Sciences, Health, and Retail industries.
  • .Own P&L responsibilities for portfolios exceeding %2415M+, ensuring profitability, operational efficiency, and client satisfaction.
  • .Implement digital quality engineering frameworks, including GenAI-powered accelerators, Six Sigma (DMAIC / DMADV), and automation-led operating models.
  • .Drive governance, risk management, budget control, and successful execution of multi-tower programs (technology, operations, data, cloud).

Client Engagement & Business Growth

  • .Serve as a trusted advisor to senior client stakeholders across CPG, Life Sciences, Health, and Retail.
  • .Shape renewal strategies, drive incremental revenue, and support deal shaping, solution design, and pre-sales.
  • .Build and scale delivery capabilities across geographies, leading teams of 500+ FTEs across multi-vendor, multi-region environments.
  • .Partner with sales, consulting, and domain leaders to identify new opportunities and create differentiated value.
  • Innovation & Thought Leadership

  • .Leverage emerging technologies such as GenAI, NLP, ML, predictive analytics, automation, and cloud-native engineering to optimize QE, DevOps, and Product Engineering processes.
  • .Contribute to proposals, client workshops, strategic consulting engagements, and industry POVs.
  • .Drive continuous improvement and innovation roadmaps aligned to client and business objectives.
  • Qualifications we seek in you!

    Minimum Qualifications

  • .Bachelor's degree in Engineering MBA preferred.
  • .Demonstrated track record in delivering complex, large-scale programs across CPG, Life Sciences, Health, or Retail.
  • .Strong knowledge of Six Sigma (DMADV / DMAIC), Agile, Scrum, and DevOps methodologies.
  • .Experience leading global teams and multi-vendor delivery ecosystems.
  • .Excellent communication, stakeholder management, and executive presence.
  • Preferred Skills

  • .Deep understanding of Consumer Goods (CPG), Life Sciences, Health, and Retail Proven ability to lead large, multi-tower global transformation programs with complex stakeholder ecosystems.
  • .Strong command of delivery governance, program playbooks, risk management, and performance measurement.
  • .Expertise in driving agile-at-scale, product-centric delivery, and distributed delivery models.
  • .Strong commercial acumen with the ability to manage P&L, margins, SOW governance, and large contracts.
  • .Strong experience applying GenAI to QE, DevOps, and Product Engineering,
  • Why join Genpact

  • .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • .Make an impact - Drive change for global enterprises and solve business challenges that matter
  • .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
  • .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
  • Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

    Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

    Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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