CBS MBA Content Services Supervising Associate-Technical Writing

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

EY GDS Content Center of Excellence is a fast-growing team of talented copywriters editors content strategists thought leadership writers technical writers and editorial managers. People in the team provide support for key global EY publications and campaigns.

We are looking for accomplished technical writer with strong research and content creation this role you will prepare review revise and maintain technical documents including software and systems engineering system operations testing and user documentation with very little guidance or supervision. You will synthesize business requirements and help support on strategic or deeply complex documentation scenarios in a cross-team environment.

Your key responsibilities

• Create and review user / administrator guides installation guides video tutorials online help and developer documentation for products / services
• Collaborate with cross-functional teams to analyze the business problem and the communication / training requirement
• Identify information gaps gather process / application knowledge and conduct audience analysis to define the informational architecture and appropriate instructional design approach
• Write crisp concise and easy-to-follow technical documents
• Organize and present information through diagrams flow charts and process flow maps
• Evaluate organization structure to help improve content management
• Provide recommendations on best practices in technical documentation to customers
• Schedule the writing deliverables review the content deliverable quality serve as the liaison between the product team and the content / creative team
• Ensure that the content is compliant with EY brand guidelines and Microsoft Manual of Style for Technical Publications
• Lead documentation initiatives and drive guidelines and best practices for the technical writing function
• Create content for state-of-the-art applications for a diverse range of user groups from across the best-in-class companies

Skills and attributes for success

To qualify for the role you must have

Ideally youll also have

Technologies and tools

What we look for

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

Required Experience :

IC

Key Skills

JSP,Lever,Oracle EBS,PaaS,Service-Oriented Architecture,Business requirements,Jdbc,XML,Microservices,Cloud Development,ERP Systems,Oracle

Employment Type : Full Time

Experience : years

Vacancy : 1