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CBS-BMC-Creative Services-Associate-Workflow Coordinator

CBS-BMC-Creative Services-Associate-Workflow Coordinator

FP&ADelhi, Delhi, India
30+ days ago
Job description

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

DisciplineDesign for TechnologyRole TypeVisual DesignRole Rank Workflow Coordinator 66Current Rank CS 66

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

At EY Global Delivery Services (GDS) we work hand in hand with the business to build awareness of our services and solutions; to bring our purpose building a better working world to life for our people clients and communities; to engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY and the GDS brand.

The opportunity

EY GDS Creative Center of Excellence (CoE) is an inhouse agency that helps EY teams build a better working world by delivering high-impact high-quality and onbrand creative solutions. People in the CoE help create experiences that are not just creatively inspiring but also strategically precise and deeply human across multiple media platforms.

As an Associate Workflow Coordinator you act as the interface between the creative team and the customers / customer groups. You are the primary point of contact for creative resourcing and work scheduling and play a critical role in ensuring on-time delivery in a fast-paced deadline-driven creative agency environment. With your sound knowledge of the creative production process you can determine the workload capacity for a creative resource and justify the timing and resource allocations. You have a knack to identify roadblocks competing priorities and bottlenecks thereby ensuring on-time and on-budget delivery. You are focused on maximizing efficient scheduling / production and so work to optimize existing processes and procedures accordingly.

Your key responsibilities

  • Capture customer requirements for creative projects allocate tasks to the team members based on their bandwidth and skillset while negotiating deadlines and providing the cost estimates accordingly
  • Ensure resource estimates and actual assignments are recorded and regularly updated in the internal systems
  • Meet and exceed customer expectations turnaround time and team efficiency
  • Maintain an appropriate level of work within the team to meet utilization targets and alert the managers of any

workload issues

  • Maintain billing records and time tracking and produce routine and custom reports as necessary
  • Participate and contribute to the discussions on workflow planning scheduling delivery and overall cost-effectiveness
  • Stay up-to-date with firm-wide time tracking mechanism and socialize / advocate the same to the teams / customers
  • Anticipate project risks delays and any other roadblocks and proactively communicate to team managers for redressal
  • Act as the go-to person for volume management project clarification and handling customer expectations
  • Skills and attributes for success

  • Organized adaptable and detail-oriented
  • Knowledge of creative production process
  • Excellent communication (comprehension verbal and written) and interpersonal skills with the ability to communicate and persuade
  • Ability to interact effectively and positively in a fast-paced environment
  • Strong negotiation skills and the ability to manage multiple priorities against tight deadlines
  • Experience in ensuring resource efficiency and stability of production
  • To qualify for the role you must have :

  • Bachelors degree / College diploma
  • At least 2 years of related experience in a fast-paced global environment
  • Experience in working directly / independently with customers
  • Ideally youll also have :

  • Knowledge in Power BI and PowerApps
  • Team management experience
  • What we look for :

  • Creative problem-solving mindset with a flexible can-do attitude
  • Ability to manage challenging high-visibility projects end to end (project / resource planning scoping evaluating project needs providing cost estimates managing expectations negotiating deadlines and communicating with customers)
  • Confidence maturity and ability to build strong client relationships
  • Experience working with global clients
  • A strong team player who is comfortable working collaboratively with others
  • Ability to deliver exceptionally under tight timelines and high client expectations
  • What we offer

    EY GDS is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to creative consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

  • Continuous learning : Youll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : Well provide the tools and flexibility so you can make a meaningful impact your way.
  • Transformative leadership : Well give you the insights coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : Youll be embraced for who you are and empowered to use your voice to help others find theirs.
  • EY Building a better working world

    EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

    Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

    Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

    Required Experience :

    IC

    Key Skills

    Microsoft Office,Graphics Design,Copywritter,Creative concept,Advertising,Communication,Adobe Creative Suite,Autodesk,Art Direction,Flash,Flex,HTML,SEO,Fine art,Quarkxpress

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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