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ServiceNow Consultant - ITSM / ITOM
Cyanous Software Private LimitedPune21 days ago
Job descriptionCandidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal / written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred) B-Tech / BCA / MCA 3 to 8 years of IT industry experience. Minimum 3 year of support / implementation experience on ServiceNow Experience on Service portal will be an advantage. ITIL / ServiceNow certifications will be an added advantage. Set up standards for quality control, measure and report performance against those standards Exposure on Service Now integration protocols with other application / systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web-based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL, ITOM, HRSD, ITAM, GRC Excellent Communication Skills Immediate joiner (within 0 to 30 days)
Service Now
Keywords : ITOM, ITAM, HRSD, GRC, CMDB
JD :
Role Responsibilities :
- The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
- Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.
- Always follow best development practices during support and development.
- Support other developers in their work to integrate existing systems with Service Now.
- Strong hands-on ServiceNow experience (either support or development).
- Creating technical design document and writing Unit test cases.
- Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential.
- ServiceNow upgrade hands-on.
- Very good knowledge of the ITSM / GRC / SECOPS / HRSD / CSM / ITBM process.
- Exceptional Interpersonal Skills & Ability to work Independently and with a team.
- Ability to work in second shift in India when required
Requirement :
Must-Have Certifications :
Experience & Background :
(ref : hirist.tech)
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