The ideal candidate should involve talking responding to customer inquiries, resolving issues, and providing information via live chat and other text- based channels.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Handle several chat conversations simultaneously while maintaining quality and professionalism
Qualifications
Candidate should have completed HSCExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workAt least 6 months - 3 years of relevant work experienceContact -
HR Sakshi - 9881925138
HR Prajakta - prajaktayash.pawar@techmahindra.com