Telecaller Executive

Company Description

HeadFox, founded in 2017 and based in Jaipur, specializes in manufacturing Smart Helmets. The company's vision is to offer superior design and high-quality smart wearable products to a global audience. With a strong commitment to innovation, HeadFox invests heavily in research to create groundbreaking, user-friendly, and affordable smart wearables. The company aims to revolutionize the market by continually bringing innovative products to consumers and institutions worldwide.

Role Description

This is a full-time on-site role for a Telecaller Executive located in Jaipur. The Telecaller Executive will be responsible for making outbound calls to potential customers, providing information about the products, answering queries, and handling customer concerns efficiently. Additional tasks include maintaining data and call records, following up with leads, and contributing to customer satisfaction and sales enhancement.

Qualifications

Strong communication and interpersonal skills, with the ability to engage potential customers effectively over the phone

Customer service skills, patience, and the ability to handle and resolve customer queries and concerns

Excellent organizational skills, with the ability to maintain data and call records accurately

Ability to work independently and as part of a team

Basic computer skills and proficiency in MS Office

Experience in telemarketing or customer service is a plus

Bachelor's degree in any field is preferred