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Caller

Caller

The Hiring CompanyNew Delhi, Delhi, India
3 days ago
Job description

Job Title : Telecaller – BFSI

Industry : Banking, Financial Services & Insurance (BFSI)

Location : Rajendra Place, New Delhi

Working Days & Hours : Monday to Saturday | 10 : 30 AM – 6 : 30 PM

Salary Range : ₹15,000 – ₹30,000 per month (based on experience and performance)

Job Summary

We are looking for a motivated Telecaller to join our team in the BFSI sector. The ideal candidate will have experience promoting and managing loan products , including personal loans, business loans, or home loans. This role requires strong communication skills, lead conversion ability, and a focus on building positive customer relationships .

Key Responsibilities

  • Reach out to potential and existing customers to promote loan products and financial services .
  • Explain product features, eligibility criteria, and benefits clearly to customers.
  • Follow up on leads, resolve customer queries , and convert them into successful closures.
  • Maintain accurate customer data and call records .
  • Achieve daily, weekly, and monthly sales targets .
  • Coordinate with internal teams to ensure smooth loan processing .
  • Maintain a professional, customer-focused, and ethical approach at all times.

Requirements

  • 6 months to 2 years of telecalling experience in the BFSI industry.
  • Experience handling loan products (personal, business, home, or vehicle loans).
  • Excellent communication and persuasion skills in Hindi and English.
  • Basic computer skills, including MS Excel and CRM tools .
  • Goal-oriented, self-motivated, and driven to achieve sales targets .
  • Benefits

  • Attractive incentives based on performance.
  • Opportunities for career growth within the organization.
  • Supportive and collaborative work environment .
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