Travel Consultant

Recruitment Mantra Hiring for Sales & Operation Executive – Domestic & International Travel | Location : Kolkata | CTC : ₹3.6 LPA

Job Title : Sales & Operation Executive – Mid Level (International & Domestic)

Company : Chutii Dot Com

Job Location : Kolkata

No. of Vacancies : 2

Annual CTC : ₹3.6 Lakhs per annum

Experience Required : Minimum 4 Years in the Travel & Tourism Industry

About Chutii Dot Com

Chutii Dot Com is a fast-growing travel company based in Kolkata, offering end-to-end travel solutions for both domestic and international destinations. We pride ourselves on providing personalized service, unique travel experiences, and building lasting customer relationships.

Job Role Summary

We are seeking experienced and dynamic

Sales & Operation Executives

who will be responsible for handling sales leads, customer service, operations, and vendor management. The ideal candidate must have a strong background in the travel industry, excellent communication skills, and the ability to close sales and manage operations independently.

Key Responsibilities :

Lead Management :

Handle incoming travel leads (international & domestic) from various sources

Follow up, qualify, and convert leads to bookings

Sales & Quotations :

Prepare and share competitive and customized travel quotations based on customer needs

Negotiate and finalize travel itineraries with clients

Customer Handling & Closure :

Provide excellent customer service throughout the sales cycle

Ensure successful closure of leads with all required documentation

Vendor Management :

Identify, create, and maintain relationships with travel vendors, hotels, transport providers, and tour operators

Negotiate rates and ensure service quality from vendors

Operational Bookings :

Coordinate and execute bookings (flights, hotels, transfers, activities, etc.)

Ensure accurate records of customer particulars and payments

CRM & Database Management :

Maintain customer data, lead history, and feedback in the CRM system

Use CRM tools for lead nurturing and post-sales communication

Customer Service & Feedback :

Act as the point of contact for pre- and post-travel customer queries

Collect customer feedback to improve future service offerings

Required Skills & Qualifications :

Minimum 4 years of experience in the travel and tourism industry

Strong knowledge of domestic and international travel destinations

Proven experience in sales conversion and operations

Excellent communication, negotiation, and interpersonal skills

Hands-on experience with CRM systems

Proficiency in MS Office (Excel, Word, PowerPoint)

Ability to multitask, work under pressure, and meet targets

Bachelor’s degree in Tourism, Hospitality, or a related field preferred

What We Offer :

Competitive CTC : ₹3.6 Lakhs per annum

Opportunity to grow with a dynamic and passionate team

Exposure to both international and domestic markets

Friendly work environment based in central Kolkata