No longer accepting applications
![SMS Deliverability Manager [Immediate Start]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Capillary%20Technologies){kind=logo}
SMS Deliverability Manager [Immediate Start]
Capillary TechnologiesIndia14 hours ago
Job descriptionServe as the final escalation point for complex deliverability or routing issues related to carrier filtering, sender ID restrictions, or message template rejections. Analyze routing data, DLR reports, and operator feedback to identify root causes and implement corrective measures. Build and maintain relationships with telecom aggregators, carriers, and SMS gateway providers to proactively manage throughput and sender reputation. Ensure proper configuration and monitoring of sender IDs, templates, and DLT registrations for all high-volume accounts. Develop and maintain deliverability dashboards, track key performance indicators (DLR%, latency, operator-wise performance), and recommend optimization strategies. Collaborate with Customer Success and Sales teams to identify opportunities for campaign optimization and service upsells related to SMS strategy and routing efficiency. Partner with clients to improve ROI through high-quality deliverability consulting and performance improvements. Provide actionable insights to clients on improving campaign performance, content compliance, and operator engagement rates. Work closely with the Product and Engineering teams to shape the product roadmap for SMS routing and deliverability features. Partner with Marketing and CS teams to develop best-practice playbooks, whitepapers, and thought leadership content showcasing Gateway’s expertise in global messaging. Collaborate with Support teams to resolve client-specific issues and improve overall messaging reliability. 7–10 years of experience in SMS Deliverability, Carrier Relations, or related fields (CPaaS, Messaging Infrastructure, Telecom Operations). Strong understanding of A2P messaging, carrier routing, DLT compliance, and sender reputation management. Experience managing deliverability across multiple markets (India, GCC, SEA, Japan) and working with both local and global aggregators. Hands-on experience with SMS gateway platforms (Twilio, Route Mobile, Kaleyra, Gupshup, Infobip, MSG91, etc.). Familiarity with operator-level feedback mechanisms, DLR analysis, and traffic routing optimization. Understanding of SMS content regulations (TRAI DLT, CTIA, GDPR, PDPA, etc.) and campaign compliance management. Strong analytical skills with the ability to interpret data and translate insights into actionable deliverability improvements. Excellent troubleshooting, communication, and client management skills in high-pressure situations. Experience with multi-channel deliverability (SMS + WhatsApp + RCS). Prior exposure to carrier-level integrations or SMS platform operations.
We are seeking an experienced and strategic SMS Deliverabilty Mnaager to join our team. In this role, you will lead our SMS Deliverability Consulting practice, overseeing a team of deliverability consultants while defining and implementing SMS deliverability strategies for our enterprise clients.
Strategy & Consulting
- Act as the in-house expert on SMS deliverability, responsible for monitoring delivery rates, latency, and operator-level performance across key markets (India, Middle East, Japan, SEA).
- Partner with enterprise clients to design and execute SMS deliverability strategies that maximize reach and engagement while ensuring compliance with local telecom regulations.
- Stay ahead of carrier policy changes, DLT regulations, and global messaging standards to ensure consistent deliverability and throughput.
- Work cross-functionally with Customer Success, Product, and Engineering teams to define deliverability best practices and optimize messaging performance.
Deliverability Issue Resolution
Business Growth & Client Success
Cross-Functional Collaboration
What You’ll Bring
Bonus :
Disclaimer :
It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
Create a job alert for this search
Immediate Manager • India
Related jobs
![[Immediate Start] Technology Delivery Manager](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=ValueMomentum)
![[Apply in 3 Minutes] Technical Delivery Manager](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=interface.ai)
![Delivery Manager [Immediate Start]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Recro)
![▷ [Immediate Start] Senior Service Delivery Manager](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Infogain)
- Promoted
Technical Delivery Manager
interface.ainagpur, maharashtra, in Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell / cross-sell.Our IVA is tran...Show moreLast updated: 21 days ago
- Promoted
Delivery Leadership
QuantiphiIndia Role : Senior Engagement Manager / Delivery Leadership.Location : Mumbai / Bangalore (Hybrid).As a Delivery Leader, you will be responsible for heading and managing the P&L, delivery efforts and ensuing ...Show moreLast updated: 25 days ago
- Promoted
- New!
▷ 3 Days Left : Delivery Manager
Tata Consultancy ServicesIndia TCS Kolkata / Mumbai(Thane) Hiring for Delivery Manager_Accounts / Finance.Interested candidates please apply to Job code : 374853 via https : / / lnkd.
SJggw, CLICK ON APPLY NOW AND BROWSE JOB CODE(374853...Show moreLast updated: 2 hours ago
- Promoted
Manager, Service Delivery
ReSource ProIndia We are ReSource Pro Operational Solutions Private Limited, Bangalore.ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through ope...Show moreLast updated: 30+ days ago
- Promoted
Apply in 3 Minutes : Delivery Manager
Adani Enterprises LimitedIndia The Senior Manager- Delivery will lead execution of cybersecurity projects across industrial OT and enterprise IT environments.
This role demands ownership of client-facing delivery, team management...Show moreLast updated: 9 days ago
- Promoted
- New!
[Immediate Start] Technology Delivery Manager
ValueMomentumIndia At least 3+ years of experience in project management having multiple teams.Experience in handling and delivering large digital transformation projects.
Bachelor’s degree in computer science, good t...Show moreLast updated: 2 hours ago
- Promoted
Vriba - Service Delivery Manager
VribaIndia Location : Remote (India) Working Hours : 6 : 30PM IST to 3 : 30AM IST Experience Required : 15+ years in IT Se...Show moreLast updated: 30+ days ago
- Promoted
[Apply in 3 Minutes] Technical Delivery Manager
interface.aiIndia Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell / cross-sell.Our IVA is tran...Show moreLast updated: 6 days ago
- Promoted
Delivery Manager
Hidden Brains InfoTechIndia Job Title : Delivery Manager Experience : - 15+ years Relevant Experience : - 3+ years as a core delivery manager Job Location : - Ahmedabad office.
About Hidden Brains Hidden Brains is a leading global...Show moreLast updated: 25 days ago
- Promoted
Delivery Manager
Adani Enterprises LimitedIndia The Senior Manager- Delivery will lead execution of cybersecurity projects across industrial OT and enterprise IT environments.
This role demands ownership of client-facing delivery, team management...Show moreLast updated: 30+ days ago
- Promoted
Delivery Manager [Immediate Start]
RecroIndia Bachelor's or advanced degree - 8-10 years of professional experience - Proven experience with patient and / or payer data management solutions in the US pharmaceutical market.Strong Python coding sk...Show moreLast updated: 23 days ago
- Promoted
Delivery Manager
DivamiIndia Mid to Sr Leadership Employment Type : .Divami is a premier design-led product engineering firm specializing in delivering transformative digital solutions through the seamless amalgamation of design...Show moreLast updated: 10 days ago
- Promoted
- New!
▷ [Immediate Start] Senior Service Delivery Manager
InfogainIndia Service Delivery Manager (SDM) will provide delivery leadership for multiple engineering teams within an infrastructure managed service offering.
The SDM is a customer facing role and requires succe...Show moreLast updated: 2 hours ago
- Promoted
Delivery Manager
DataWeaveIndia About DataWeave DataWeave provides Digital Shelf Analytics and Dynamic Pricing solutions that help digital commerce businesses grow their revenues and compete profitably.
Powered by AI, we aggregate...Show moreLast updated: 19 days ago
- Promoted
- New!
operation delivery manager
Teamware SolutionsIndia Hi connections Teamware is hiring for Operation delivery manager role Location : Noida Experience : 8-10years Notice period : 30days JD Be the trusted advisor to the Enablement Owner and validate the lea...Show moreLast updated: 2 hours ago
- Promoted
Manager Service Delivery
ReSource ProIndia We are ReSource Pro Operational Solutions Private Limited, Bangalore.ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through ope...Show moreLast updated: 9 days ago
- Promoted
Service Delivery Manager
Digihelic Solutions Private Limited, India Location : Doddanakundi Industrial Area 2, Phase 1, Brookefield, Bangalore North, Bangalore.Shift : Belgian business hours (approx.
AM-6 PM CET / 1 : 30 PM-10 : 30 PM IST).Role Overview : Show moreLast updated: 22 days ago
- Promoted
SMS Deliverability Manager
Capillary TechnologiesIndia We are seeking an experienced and strategic SMS Deliverabilty Mnaager to join our team.In this role, you will lead our SMS Deliverability Consulting practice, overseeing a team of deliverability co...Show moreLast updated: 9 days ago
- Promoted
- New!
Immediate Start : Manager Service Delivery
ReSource ProIndia We are ReSource Pro Operational Solutions Private Limited, Bangalore.ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through ope...Show moreLast updated: 2 hours ago
- Promoted
Delivery Leader
QuantiphiIndia Senior Engagement Manager (Delivery Leader - Nvidia Business Unit) Experience : .As part of the core delivery team of Quantiphi, the Delivery Leader will be responsible for managing the delivery and...Show moreLast updated: 10 days ago