Role : Sr. ServiceNow Architect
Experience Range : 13 - 16 years
Location : Chennai
Must-Have Skills
- ServiceNow Development
- CMDB
- ITSM
Good-to-Have Skills
ITIL CertificationProfessional Summary
10+ years of hands-on experience in ServiceNow development and consulting.Strong expertise across multiple ServiceNow modules and enterprise solutions.Proven ability to deliver scalable, secure, and business-aligned ServiceNow implementations in Agile / Scrum environments.Core Expertise
ITSM : Incident, Problem, Change, Request ManagementITOM : Discovery, Event Management, Service MappingHRSD : Employee Center, Lifecycle EventsFinance Operations : Procurement, Budgeting workflowsGRC : Policy & Compliance, Risk Management, AuditTechnical Skills
Languages & Scripting : JavaScript, GlideScript, HTML, CSS, AngularJSIntegrations : REST / SOAP APIsPlatforms & Tools : ServiceNow Core Platform, CMDB, Service PortalCertifications
ServiceNow Certified System AdministratorServiceNow Certified Implementation Specialist (relevant modules)Additional Strengths
Strong problem-solving and analytical skillsExcellent stakeholder communication and collaboration abilitiesHands-on Agile / Scrum project delivery experience