Application Support Engineer II

Primary Duties and Responsibilities :

• Design, Plan, Install, Administer and Troubleshoot applications, systems, and
• services in production and lab / test environments
• Analyze and resolve complex problems including interoperability issues caused
• by hardware, software, or network components
• Participate in architecture / design review, requirements analysis, capacity
• planning and provide guidance to development and product management teams
• Assist in Integration of applications and services with network management
• tools and other enterprise tools
• Develop KPIs and other system metrics for capacity planning, performance
• management, and monitoring
• Oversee daily operations of large-scale carrier grade systems; schedule,
• document and implement maintenance and troubleshooting procedures as
• necessary
• Pro-actively communicate status to project managers, upper management, and
• customers
• Participate in an on-call rotation to maintain 24x7 service support

QualificationsQualifications :

Optional Desired Qualifications :

Education and Certifications :

Skills Required

Linux, Networking, Ansible, Telecom, Monitoring