Job Description : Front Desk Executive
Job Title : Front Desk Executive
Industry : Real Estate
Experience Required : 1 to 3 years
Location : Narasingi, Hyderabad
Salary - 25,000 to 35,000
Job Summary :
We are looking for a well-groomed, courteous, and professional Front Desk Executive with 1–3 years of experience in the hospitality industry. The ideal candidate will be the first point of contact for visitors and guests, ensuring a warm welcome and a seamless check-in / check-out experience. She should be organized, people-oriented, and capable of handling front desk operations efficiently.
Key Responsibilities :
- Greet and welcome guests and visitors with a positive, helpful attitude
- Handle check-in / check-out procedures, guest registration, and room assignment
- Answer and direct incoming phone calls in a professional manner
- Manage bookings, reservations, and cancellations using hotel management software
- Maintain visitor records and ensure guest documentation is completed accurately
- Address guest inquiries, requests, and complaints promptly and professionally
- Coordinate with housekeeping, maintenance, and other departments as needed
- Handle administrative duties such as email correspondence, printing, and filing
- Ensure compliance with all security and safety procedures
Key Requirements :
Bachelor’s degree or diploma in Hospitality Management or related field preferred1–3 years of experience as a Front Desk Executive or Receptionist in the hospitality industryProficient in MS OfficeExcellent communication and interpersonal skillsPresentable, professional, and customer-service focusedFlexible to work in shifts, weekends, and holidays if requiredPreferred Qualities :
Fluency in English and local languagePleasant personality with a customer-first attitudeAbility to remain calm and composed under pressure