Pre-Sales Executive

Role Overview

The Pre-Sales Executive will be responsible for generating high-quality leads through outbound calls, qualifying potential customers, and coordinating with the sales team for conversions. The role requires excellent communication skills, strong customer focus, and the ability to create a positive first impression of the company’s services. This position plays a key part in supporting the sales pipeline and contributing to overall business growth.

Key Responsibilities

• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Identify customers' needs, clarify information, research every issue, and provide solutions and / or alternatives.
• Seize opportunities to upsell services when they arise.
• Follow up with potential customers in a timely manner if necessary.
• Manage a large number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal / team qualitative and quantitative targets.
• Possess strong knowledge of VM Modular services to identify customer needs when qualifying them.
• Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
• Apply a superlative customer experience attitude on all interactions; be able to establish a positive rapport.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Maintain regular attendance and punctuality.

Requirements

Key Skills

What We Offer