Talent.com
Sr. Engineer
Sr. EngineerConfidential • Ahmedabad
Sr. Engineer

Sr. Engineer

Confidential • Ahmedabad
13 days ago
Job description
  • Lead resolution activities with customers, provide support in your area of expertise.
  • Deliver a range of technical support services to our internal and external customers.
  • Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met
  • Handle support issues promptly and appropriately, escalate issues according to established procedures
  • Implement , configure and maintain VMware environment , Servers (Linux / Windows) on both VM physical nodes,
  • Implement, configure and maintain Network routers, routing policies, Network switches, Switching policies, firewalls policies in heterogeneous complex environments.
  • SAN environment and service management.
  • TECHNICAL / FUNCTIONAL SKILLS REQUIRED :

    • Hands on experience in maintaining Virtualized and non - virtualized datacenter server environments
    • Hands on with Linux OS , Linux Clustering, HA environments installation , support and administration.
    • Hands on with Windows Server OS, windows Clusters, HA environments installation, support and administration.
    • Hands on experience in network technologies and maintaining Cisco / HP / Dell routing and switching platforms. Configuration of Cisco routers, Switches, Load Balancers, VOIP devices, Cisco Unified Communication Manager for VOIP Applications, Cisco PIX firewall series
    • Hands on experience is configuring and maintaining of TCP / IP Protocols like TCP / IP, RIP, IGRP, EIGRP, OSPF, BGP, TFTP, FTP, SMP, DNS, NTP, LDAP, HSRP, VRRP etc.
    • Hands on experience in Network security, VPN and related service using IPSEC, SSH, SSL AAA, TACACS+, and RADIUS, DES, 3DES, AES, MD5 etc.
    • SOFT SKILLS REQUIRED :

    • Good analytical skills and communication skills. Ability to identify the problems and find creative solution within in the timeline.
    • Effective hardware and software problem solving abilities
    • Display empathy and positive regard for others in written, verbal and non-verbal Communications.
    • Work effectively with colleagues by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
    • Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
    • ADDITIONAL / SPECIAL SKILLS REQUIRED (IF ANY)

    • Good understanding of ITIL ISO quality processes
    • Skills Required

      VMware, Network Security, Vpn, Itil, Linux, Tcp Ip, Service Management

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