Talent.com
Collections

Collections

ConfidentialHyderabad / Secunderabad, Telangana, India
2 days ago
Job description

Some Careers Have More Impact Than Others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Collections

Business : Collections Back office

Principal Responsibilities

  • Ensure quality and productivity standards are maintained.
  • Ability to learn and implement the process updates or changes quickly and accurately.
  • Ability to understand and interpret numeric data.
  • Ability to multi task
  • support achievement of team objectives.
  • Participate in development of cohesive teams.
  • Foster development of co-workers.
  • Contribute to the creation of a supportive work environment driven by people centric values.
  • Build professional relationships with colleagues in other areas.

Qualification

  • Should have passed the Higher Secondary School examination or the equivalent. Higher qualification not a bar provided aspirations are commensurate with the position
  • Previous experience of working (3+ years) in a Customer Service environment and / or supporting customers in financial difficulty.
  • Excellent communication / skills – both conversational and written.
  • Ability to work using a variety of systems on a computer.
  • Ability to organize work independently and as part of a team.
  • Positive attitude – demonstrating teamwork and cooperation towards the achievement of operational goals and addressing barriers to exceptional customer service.
  • Previous experience of working in a Customer Service environment and / or supporting customers in financial difficulty.
  • Deal with an array of complex delinquency situations, employing effective decision making skills and knowledge when applying resolution tools that best meets the needs of the customer needs.
  • Empathetic approach with ability to build rapport and engender trust.
  • Committed and enthusiastic to an ever changing environment to take responsibility for own development, seeking regular feedback and challenging yourself to improve.
  • What additional skills will be good to have

  • Proficient knowledge in Microsoft Excel, Word and Power point Presentation
  • Good presentation skills
  • You'll achieve more at HSBC

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'

  • Issued By HSBC Electronic Data Processing (India) Private LTD
  • Skills Required

    Customer Service, Microsoft Excel

    Create a job alert for this search

    Collection • Hyderabad / Secunderabad, Telangana, India

    Related jobs
    • Promoted
    Analyst

    Analyst

    Alternative PathHyderabad, IN
    Alternative Path is seeking an Analyst – Data Collection to assist one of its clients, which is a well-known global Asset Management firm. Our client has a team whose job is to collect financial and...Show moreLast updated: 30+ days ago
    • Promoted
    Purchasing Officer

    Purchasing Officer

    MNR UniversitySangareddy, Telangana, India
    Post Graduate (Any Discipline).Minimum 5 years in purchase operations for a Medical College or Hospital.The Purchase Officer (Medical) will be responsible for managing the procurement process for m...Show moreLast updated: 14 days ago
    • Promoted
    Senior Executive - Collections Specialist

    Senior Executive - Collections Specialist

    ConfidentialHyderabad / Secunderabad, Telangana, India
    We are B2B SaaS Platform pre-dominantly into the HR Space, helping companies and employees w.This is one of those products which any HR would need to automate his / her process in any organization.So...Show moreLast updated: 4 days ago
    • Promoted
    State Head - Collections

    State Head - Collections

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Vivriti Group is a pioneer in the Mid-Market Lending space providing tailored debt solutions to mid-sized entities.The group has the following businesses : . Vivriti Capital Limited, a systematically ...Show moreLast updated: 9 days ago
    • Promoted
    Area Collections Manager

    Area Collections Manager

    ConfidentialHyderabad / Secunderabad, Telangana
    Roles & Responsibilities Job Description.Visit critical cases for resolution and collection.Lead the team from front by visiting critical and high value customers. To strategize and implement plans ...Show moreLast updated: 30+ days ago
    • Promoted
    Analytics Manager / Consultant- Collections

    Analytics Manager / Consultant- Collections

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Role : Analytics consultant / Manager.Job Location : Hyderabad / Ahmedabad.We are seeking a seasoned and proactive Collections Analyst with extensive experience in credit card collections and operations...Show moreLast updated: 9 days ago
    • Promoted
    Regional Collection Manager

    Regional Collection Manager

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Lead and manage a team of Area Collection Managers (ACMs) to achieve regional recovery and collection targets.Develop and implement collection strategies across locations to ensure portfolio qualit...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Disputes Agent

    Disputes Agent

    Insight GlobalGreater Hyderabad Area, India
    Strong expertise of Regulation Z compliance.Strong knowledge of Mastercard network guidelines and chargeback procedures.Insight Global is seeking Credit Card Disputes SMEs to join our client's back...Show moreLast updated: 18 hours ago
    • Promoted
    Collections Analyst I

    Collections Analyst I

    ConfidentialHyderabad / Secunderabad, Telangana, India
    The Customer Service Specialist plays a key role within the Customer Service and Billing team, reporting directly to the Billing Manager. This position requires a strong blend of customer service ex...Show moreLast updated: 9 days ago
    • Promoted
    Collections Representative (AR Calling, RCM, Denial Management)

    Collections Representative (AR Calling, RCM, Denial Management)

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show moreLast updated: 9 days ago
    • Promoted
    Quantity Surveyor

    Quantity Surveyor

    LivspaceHyderabad, IN
    Order Management ( Procure to Pay flow), Vendor management ( Evaluation, Onboarding, Vendor Development) and Vendor Operations (Performance control and Escalation Management) processes for Projects...Show moreLast updated: 3 days ago
    • Promoted
    Quantity Surveyor

    Quantity Surveyor

    Third Eye Africa Consulting Group Pvt (ltd)Hyderabad, IN
    Third Eye Africa Consulting Group Zambia Pvt (ltd) is a Consulting and Advisory firm operating in the Southern Africa Region. With a network of partners globally, their main goal is to deliver ex...Show moreLast updated: 23 days ago
    • Promoted
    Asst Finance Manager

    Asst Finance Manager

    NRG Foods Pvt.Ltd.Uppal, Telangana, India
    Indian ethnic foods and groceries, renowned for its extensive portfolio and expertise in international trade.With a wide range of products that includes staple items such as rice, atta (flour), len...Show moreLast updated: 3 days ago
    • Promoted
    Collection Executive

    Collection Executive

    ConfidentialHyderabad / Secunderabad, Telangana
    They may also help customers with billing and credit issues.Contact customers to discuss overdue payments.Follow up on payments and send payment reminders. Investigate and resolve customer issues.Ne...Show moreLast updated: 9 days ago
    • Promoted
    Collections Analyst

    Collections Analyst

    Branch Internationalsecunderabad, telangana, in
    Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the...Show moreLast updated: 30+ days ago
    • Promoted
    Credit and Collections Representative

    Credit and Collections Representative

    ConfidentialHyderabad / Secunderabad, Telangana, India
    Blackbaud is the world's leading provider of software and services for the philanthropic community.As a member of the Customer Collections Team you'll spend your day partnering with customers and i...Show moreLast updated: 9 days ago
    • Promoted
    Product Manager – Deposit Refund Collection Systems

    Product Manager – Deposit Refund Collection Systems

    Recykal.comhyderabad, telangana, in
    We’re building India’s (and the world’s) most advanced.Product Manager for Collection Systems.You’ll design and deliver digital and operational systems that enable secure collection, traceability, ...Show moreLast updated: 26 days ago
    • Promoted
    Claims Clerk

    Claims Clerk

    Scry AIGreater Hyderabad Area, India
    Claims Clerk – Subject Matter Expert (SME).TPA claims operations with SME-level proficiency.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, in...Show moreLast updated: 10 days ago