Final Inspector

Job Description

Designation : Final Inspector

Job Location : Baner

Job Role :

As a Quality Inspector you are responsible for the quality of all diagnosis and repairs carried out on vehicles. You accompany Service Advisor in understanding critical product problems and diagnose the problem with the help of diagnostic tools and road tests. You ensure that all customer concerns, requirements are well processed and well addressed as per standards and ensure service quality by performing final inspection of every vehicle after completion of necessary work.

You are key person in identification of root cause of repeat repairs and implement suitable countermeasures with Job Controller to improve service quality and consequently the ‘Customer Satisfaction’.

Requirements

Your key responsibilities are :

• Checking the concerns reported by customer.
• Ensuring that the proper Diagnosis is carried out by referring STAR reports, TIPS documents etc.
• Inspection and confirmation of all Repair work carried out by technicians.
• Referring WIS documents, EPC for correct part numbers, defective components.
• Checking of the workshop order for diagnosis / repair sequence details, technician’s name, signature and time recording.
• Repairs of defects other than customer complaints.
• Inspection of the vehicle during vehicle reception and vehicle handover as per the points mentioned for final control in the workshop order.
• Road testing of the vehicle (has to confirm after repair status of customer complaints, normal performance of the vehicle, brakes, abnormal noise, and other defects as per his experience)
• Proper vehicle interior and exterior cleaning.
• Checking of the instrument cluster for proper setting (clock, language etc.).
• Confirmation of repair by inspection of vehicle for proper fitment, leakages etc.
• Perform functional checks if necessary in a test drive.
• Document the results of the functional check on the workshop order.
• Specify defect detected and document these appropriately.
• Define the further procedure in case of defects detected and immediately coordinate with colleagues in service reception.
• Identify possible causes for defects found and analyse the root cause and prepare the action plan for the same.

Skills Technical Competence

Benefits

1. Statutory Benefit

2. GPA

3. Incentive

Requirements

Car Test Drive, Road test drive, repair assessment