Business Development + Client Servicing Manager (Entry / mid level position) - FOR A WEDDING PHOTOGRAP

For a Luxury Wedding Photography & Film Company – Only Immediate Joiners

P.S. Please apply only if :

You can join immediately or within 8–10 days.

You have 2–5 years of work experience (entry / mid-level position).

You are Mumbai-based (or nearby) & comfortable with 6-day work weeks (Work from Office) .

You hold a valid passport.

You’re comfortable with a salary range of ₹5 L – ₹ 8 L , depending on skills & experience.

About Us

We are a leading luxury wedding photography & films studio, known for crafting emotionally rich stories blended with fashion-forward visuals and high-end destination weddings.

We blend creative intuition with structured systems to deliver meaningful, stylish, and smooth wedding experiences. As we grow, we’re seeking a Business Development + Client Servicing Manager who can lead the relationship, conversion, and servicing pillars of our studio — ensuring couples experience us as the gold standard of wedding storytelling.

Role Overview

This hybrid role combines relationship-building, client servicing, and business development .

You will be the first touch and ongoing anchor for couples, planners, and vendors — guiding them through the enquiry, booking, and delivery journey.

This is about people + process + perception — handling the emotional side of weddings while keeping systems tight.

Think of this as the role that protects our brand promise : elegant, seamless, premium experiences for every couple and planner we work with.

Core Pillars of the Role

1. Client Servicing → The Single Point of Confidence

Be the SPOC post-booking for couples & families.

Manage expectations, timelines, and communication so clients feel supported and informed.

Handle queries with warmth, professionalism, and precision.

Guide the client journey from first call to final delivery.

2. Business Development → Building Relationships & Driving Growth

Handle incoming leads and enquiries with elegance and speed .

Conduct thoughtful discovery calls — consultative, not transactional.

Build & nurture relationships with wedding planners, venues, and influencers .

Represent the studio in meetings, networking events, and on-ground at weddings.

Identify collaboration & upsell opportunities during the client journey.

3. Process Ownership → Tracking & Reporting

Maintain lead trackers, payment follow-ups, and project sheets.

Ensure smooth handover to Creative Producers for execution.

Track conversions, enquiry sources, and planner / vendor insights for the founder.

Build a reputation internally for being organized, proactive, and follow-up proof.

You Are the Person Who :

Can walk into a wedding and instantly own the room — from couples to planners to internal teams.

Understands that luxury weddings are emotional marathons , not 9-to-5 jobs.

Loves being at the intersection of people, process, and premium experiences.

Stays calm under pressure — but knows how to drive results without being pushy.

Believes that every interaction shapes brand perception .

Who This Role Is For :

Someone with 0-3 years in client servicing, sales, partnerships, or BD (weddings / events / hospitality / creative industries preferred).

A strong communicator — warm with clients, confident with planners / vendors .

A person who enjoys both relationship building and structured execution .

A proactive, system-driven personality — Google Sheets & trackers don’t scare you.

A relationship-builder who’s also commercially aware — can handle quotes, follow-ups, and negotiations elegantly.

Someone passionate about weddings, aesthetics, and stories — not just “closing deals.”

Mumbai-based and ready for a high-energy, high-responsibility role.

Who Should Not Apply :

❌ Candidates expecting senior / leadership-level salary packages not aligned with a 0–3 year role.

❌ Hardcore sales profiles with no servicing / relationship skills.

❌ Pure client servicing without ability to handle leads or business development.

❌ Anyone uncomfortable with high-pressure, travel-heavy wedding environments.

❌ Freshers without relevant industry exposure.

❌ People uncomfortable with follow-ups, timelines, or structured reporting.

Key Responsibilities in Detail :

Be the first voice and ongoing contact for assigned leads & clients.

Conduct consultative discovery calls — understanding emotional & logistical needs.

Lock quotes, share decks, handle follow-ups, and ensure timely responses.

Coordinate with planners, venues, and vendors for access, timelines, and logistics.

Maintain trackers, payment schedules, and delivery logs.

Represent the studio on-site during key wedding days or client-facing events.

Collaborate with Creative Producers for smooth execution and post-production flow.

Provide insights to the founder about lead sources, planner performance, and market trends.

What We Offer :

A chance to own the client journey end-to-end — from enquiry to delivery.

Direct exposure to luxury weddings & top-tier planners / vendors.

Real creative decision-making influence on how we position our brand.

A collaborative, no-drama, emotionally intelligent team culture.

Growth into senior strategic roles as the studio scales.

How to Apply :

Send your updated resume and a short note on why this hybrid role excites you to :

(Please mention your current & expected CTC – Mandatory.)