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Business Development + Client Servicing Manager (Entry / mid level position) - FOR A WEDDING PHOTOGRAPHY & FILM COMPANY - Only Immediate Joiners (Mumbai based)

Business Development + Client Servicing Manager (Entry / mid level position) - FOR A WEDDING PHOTOGRAPHY & FILM COMPANY - Only Immediate Joiners (Mumbai based)

THE MOVIEING MOMENTSMumbai, Maharashtra, India
2 days ago
Job description

For a Luxury Wedding Photography & Film Company – Only Immediate Joiners

P.S. Please apply only if :

  • You can join immediately or within 8–10 days.
  • You have 2–5 years of work experience (entry / mid-level position).
  • You are Mumbai-based (or nearby) & comfortable with 6-day work weeks (Work from Office) .
  • You hold a valid passport.
  • You’re comfortable with a salary range of ₹5 L – ₹ 8 L , depending on skills & experience.

About Us

We are a leading luxury wedding photography & films studio, known for crafting emotionally rich stories blended with fashion-forward visuals and high-end destination weddings.

We blend creative intuition with structured systems to deliver meaningful, stylish, and smooth wedding experiences. As we grow, we’re seeking a Business Development + Client Servicing Manager who can lead the relationship, conversion, and servicing pillars of our studio — ensuring couples experience us as the gold standard of wedding storytelling.

Role Overview

This hybrid role combines relationship-building, client servicing, and business development .

You will be the first touch and ongoing anchor for couples, planners, and vendors — guiding them through the enquiry, booking, and delivery journey.

This is about people + process + perception — handling the emotional side of weddings while keeping systems tight.

Think of this as the role that protects our brand promise : elegant, seamless, premium experiences for every couple and planner we work with.

Core Pillars of the Role

1. Client Servicing → The Single Point of Confidence

  • Be the SPOC post-booking for couples & families.
  • Manage expectations, timelines, and communication so clients feel supported and informed.
  • Handle queries with warmth, professionalism, and precision.
  • Guide the client journey from first call to final delivery.

    • 2. Business Development → Building Relationships & Driving Growth

  • Handle incoming leads and enquiries with elegance and speed .
  • Conduct thoughtful discovery calls — consultative, not transactional.
  • Build & nurture relationships with wedding planners, venues, and influencers .
  • Represent the studio in meetings, networking events, and on-ground at weddings.
  • Identify collaboration & upsell opportunities during the client journey.

    • 3. Process Ownership → Tracking & Reporting

  • Maintain lead trackers, payment follow-ups, and project sheets.
  • Ensure smooth handover to Creative Producers for execution.
  • Track conversions, enquiry sources, and planner / vendor insights for the founder.
  • Build a reputation internally for being organized, proactive, and follow-up proof.

    • You Are the Person Who :

  • Can walk into a wedding and instantly own the room — from couples to planners to internal teams.
  • Understands that luxury weddings are emotional marathons , not 9-to-5 jobs.
  • Loves being at the intersection of people, process, and premium experiences.
  • Stays calm under pressure — but knows how to drive results without being pushy.
  • Believes that every interaction shapes brand perception .

    • Who This Role Is For :

  • Someone with 0-3 years in client servicing, sales, partnerships, or BD (weddings / events / hospitality / creative industries preferred).
  • A strong communicator — warm with clients, confident with planners / vendors .
  • A person who enjoys both relationship building and structured execution .
  • A proactive, system-driven personality — Google Sheets & trackers don’t scare you.
  • A relationship-builder who’s also commercially aware — can handle quotes, follow-ups, and negotiations elegantly.
  • Someone passionate about weddings, aesthetics, and stories — not just “closing deals.”
  • Mumbai-based and ready for a high-energy, high-responsibility role.

    • Who Should Not Apply :

    ❌ Candidates expecting senior / leadership-level salary packages not aligned with a 0–3 year role.

    ❌ Hardcore sales profiles with no servicing / relationship skills.

    ❌ Pure client servicing without ability to handle leads or business development.

    ❌ Anyone uncomfortable with high-pressure, travel-heavy wedding environments.

    ❌ Freshers without relevant industry exposure.

    ❌ People uncomfortable with follow-ups, timelines, or structured reporting.

    Key Responsibilities in Detail :

  • Be the first voice and ongoing contact for assigned leads & clients.
  • Conduct consultative discovery calls — understanding emotional & logistical needs.
  • Lock quotes, share decks, handle follow-ups, and ensure timely responses.
  • Coordinate with planners, venues, and vendors for access, timelines, and logistics.
  • Maintain trackers, payment schedules, and delivery logs.
  • Represent the studio on-site during key wedding days or client-facing events.
  • Collaborate with Creative Producers for smooth execution and post-production flow.
  • Provide insights to the founder about lead sources, planner performance, and market trends.

    • What We Offer :

  • A chance to own the client journey end-to-end — from enquiry to delivery.
  • Direct exposure to luxury weddings & top-tier planners / vendors.
  • Real creative decision-making influence on how we position our brand.
  • A collaborative, no-drama, emotionally intelligent team culture.
  • Growth into senior strategic roles as the studio scales.

    • How to Apply :

    Send your updated resume and a short note on why this hybrid role excites you to :

    (Please mention your current & expected CTC – Mandatory.)

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