Furlenco - Assistant Manager - Collections

the job

About Furlenco

Furlenco is a different furniture company.

We enable the urban Indian to live better today in their homes, by giving them award-winning furniture and home decor with a basket of access to rent, buy, sell and buy back.

All of our furniture is designed in-house by experts.

We dont just give furniture.

We provide decor, accessories and appliances as well.

We are launching our first ever offline stores so that one can furnish their entire home, room or corner without traversing multiple stores or websites!

We are seeking a highly driven and detail-oriented professional to join our Collections team as an Assistant Manager / Deputy Manager.

The role demands a strong background in banking collections combined with analytical skills to optimize performance, monitor portfolio health, and deliver data-driven insights.

Key Management :

• Assist in developing and executing collection strategies to reduce delinquency and NPA levels.
• Monitor daily / weekly performance of collection teams against defined KPIs.
• Coordinate with internal teams and external agencies to ensure timely follow-up on overdue accounts.

Analytics & Reporting :

Process Improvement & Strategy :

Key Bachelors in Finance, Business Administration or related Field

Experience : 48 years in banking / NBFC collections, with at least 2+ years in a team lead or assistant manager role.

Domain Knowledge : Strong understanding of retail / SME lending products, delinquency buckets, collection processes, and RBI guidelines.

Soft Skills : Excellent communication, stakeholder management, problem-solving, and leadership skills, business understanding.

Technical Skills

(ref : iimjobs.com)