Senior Manager, Cash and Collections (IN)

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day.

Essential duties / responsibilities :

• Lead, hire, train, and mentor a team of Collections and Cash Application Specialists.
• Establish clear performance goals and provide regular feedback and coaching.
• Develop and implement strategies to improve collections efficiency and reduce DSO.
• Oversee daily cash application processes to ensure accuracy and timeliness.
• Collaborate with Sales, Customer Success, and Finance teams to resolve payment issues.
• Monitor key metrics and prepare regular reports for senior leadership.
• Drive process improvements and automation initiatives across collections and cash application functions.
• Ensure compliance with internal controls and company policies.
• Handle escalations and complex customer issues with professionalism and urgency.
• Support audits and provide documentation as required.
• Participate in strategic planning and budgeting for the department.

Required Job Skills and Abilities :

Required Education and Experience :

Travel : Minimal

Working Environment : Typical work environment associated with being in an office

Skills Required

Financial Systems, Change Management, Process Improvement, Microsoft Excel