Client Servicing Executive (Advertising)

Who Are We

Greek Alphabet Media is a marketing & advertising agency. We generally work with brands in D2C, FMCG, and less glamorous sectors (ex : Printing. Duh, whoever works in that) and help them make a dent through their content & marketing efforts.

As a part of our team, you'd be working with an assortment of brands in segments like coffee, non-alcoholic beers, cocktail mixers, energy drinks, cycles, food packaging, dairy, and more. Clearly, you must've figured out that we're into food & drinks, and our love extends beyond client briefs.

To strengthen our growing team, we're hiring for the following position :

Job Title : Client Servicing Executive (Key Account Manager)

Location Preferred : Pune / PCMC or Mumbai

Min Experience Required : 2 years (if your profile showcases less than the required experience, it'd be rejected)

Joining : Immediate (preferred)

Please Note : Many people confuse being a Client Servicing Executive (Account Manager) with being a Postman (someone who gets client briefs, relays them to creative / execution team, and sends back the outcome). The two are not the same. As an Account Manager, you'll have to be proactive, assess work for its merits & shortcomings, ask difficult questions, and look at how do we improve what we do over time. If that's not your jam, this role and you wouldn't be a great fit.

Role and Associated Responsibilities :

• Responsible for client accounts and the client-agency relationship.
• Work on strategy, ideation, and execution.
• Client servicing and management for on-time delivery.
• Ensuring the profitability and growth of client accounts.
• Manage internal teams by creating marketing and creative briefs and directing the strategic development of campaign and creative work.
• Communicate with internal teams and delegate tasks effectively.
• Evaluate creative work and offer constructive feedback.
• Lead a set of client accounts within an agency, ensuring they are profitable and growing. Take responsibility for the delivery of quality creative work that meets the client's needs and addresses their business problems.
• Study data from various sources to draw logical conclusions and suggest / take actions.
• Be in-tune with Billing and invoicing.
• Identifying growth areas & opportunities for the clients and cross-selling / upselling solutions to leverage those opportunities.

Expectations from the Ideal Candidate -

The Right Candidate and Our Expectations

Red Flags - This role & and you may not be a good fit if you're :

Green Flags - Things that are important to us :

Skills Required

Client Servicing