Team Leader

We are seeking a dynamic and experienced Team Leader to manage and motivate a high-performing telesales team. The ideal candidate will be a hands-on leader responsible for driving the team to exceed sales goals through effective coaching, training, and performance feedback. This role requires a blend of leadership, analytical skills, and a deep understanding of sales techniques to ensure both individual and team success.

Main Responsibilities & Tasks

• Lead and inspire a telesales team to consistently meet and exceed sales goals.
• Provide regular coaching, training, and constructive performance feedback to team members.
• Monitor sales calls to enhance sales techniques, ensure quality, and maintain compliance with all regulations.
• Analyze sales reports and key performance indicators ( KPIs ) to identify trends and implement effective strategies for improvement.
• Motivate the team to achieve targets and foster a positive, high-energy work environment.
• Ensure all team members are proficient in sales processes and product knowledge.

Qualifications & Experience

Skills

Skills Required

crm software, Ms Office, Analytical Thinking, Organizational Skills, People Management, Communication Skill