ServiceNow Architect

Client :

Our client is a Global BPM company.

Job Description :

The ServiceNow Architect is responsible for leading the design and implementation of enterprise-wide ServiceNow solutions. This role requires a deep understanding of the ServiceNow platform, including its core capabilities, App Engine Studio, and specialized solutions such as Sourcing & Procurement Ops and Financial Services Operations. The architect will work closely with key business stakeholders, IT teams, and ServiceNow developers to ensure that the ServiceNow implementations align with business goals and IT standards, enhancing operational efficiencies and delivering exceptional value.

Roles and Responsibilities :

• Strategic Planning and Consultation :
• Serve as the primary ServiceNow strategy advisor to business and IT leadership.
• Assess business requirements and translate them into effective ServiceNow solutions.
• Lead architectural discussions, influencing decisions regarding ServiceNow implementations.
• Design and Implementation :
• Design scalable and sustainable ServiceNow architectures, including integration with other enterprise systems.
• Oversee the development and customization of ServiceNow applications using App Engine Studio and other development tools.
• Ensure the successful implementation of specialized solutions like Sourcing & Procurement Ops and Financial Services Operations, tailoring them to meet specific business needs.
• Governance and Best Practices :
• Develop and enforce ServiceNow best practices and governance frameworks.
• Ensure solutions are built for performance, reliability, and scalability.
• Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption.
• Collaboration and Leadership :
• Lead cross-functional teams in the design, development, and deployment of ServiceNow solutions.
• Facilitate collaboration between stakeholders, developers, and IT operations teams.
• Mentor and develop team members, enhancing their ServiceNow capabilities.
• Continuous Improvement :
• Stay abreast of ServiceNow product updates, industry trends, and emerging technologies.
• Recommend and implement improvements to existing ServiceNow solutions.
• Drive innovation by exploring new ServiceNow modules and capabilities.

Skills and Qualifications :

Other Preferred Skills

Work Mode : WFH