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Chat Support & Marketing Executive

Chat Support & Marketing Executive

ConfidentialAhmedabad, India
8 days ago
Job description

About the Role

We are looking for a motivated and versatile individual to join our team as a Chat Support &

Marketing Executive. The role involves managing customer communications, assisting with

social media and influencer activities, and supporting various operational tasks to help the

business run smoothly. This position is ideal for someone proactive, organized, and eager to

learn in a fast-paced environment.

Key Responsibilities

  • Respond to and manage customer queries via chat support professionally and

promptly.

  • Assist in social media marketing, content posting, engagement, and influencer

    • collaborations (not ad campaigns).

  • Maintain records, reports, and data management on Excel.
  • Support operational tasks as needed, including coordination, follow-ups, and general

    • administrative duties.

  • Collaborate with the team and take initiative to learn new skills.

    • Requirements

  • Strong communication skills (written & verbal) with good proficiency in English.
  • Good knowledge of social media platforms (Instagram, Facebook, etc.) and

    • engagement strategies.

  • Proficiency in MS Excel (basic functions, data entry, reports).
  • Enthusiastic, proactive, and open to learning multiple aspects of the business.
  • Ability to multitask, organize work, and manage responsibilities efficiently.

    • Nice to Have

  • Prior experience in customer support, social media coordination, or operational

    • tasks.

  • Familiarity with influencer marketing or community management.

    • Location : Ganesh Glory 11, Gota, Ahmedabad

    Employment Type : Full-time

    Show more

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    Skills Required

    Ms Excel, Chat Support, Social Media Marketing

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