Client Success Specialist IV

ConfidentialMumbai

4 days ago

Job description

Drive maximum adoption of Oracle solution and identify / drive product expansion opportunities via high value relationship with the client.

Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues / replenish / renews contract with Oracle.

Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations.

Identify product expansion / up sell opportunities.

Work with larger clients.

Provide input into the CSM methodology and direction.

Act as mentor to newer CSMs on a voluntary basis.

Skills Required

Client Relationship Management

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Client Specialist Iv • Mumbai

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