Officer

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Key Responsibilities Business

Maintain assigned MIS related activities.

To Manager return debit cards and cheque books

To process transactions

Processes

Identifies opportunities for process improvements and remove process "bottle necks" .

Assess process health (through key metrics) & identify broken processes that requires redesign

Uses customer / stakeholders feedback to continuously re engineer processes

Successfully implements best practices into own team and migrate them to other teams / units

Uses customer feedback to continuously re engineer processes using digitization and straight through process approach.

Work with multiple teams ( Technology and Operations) to arrive at the end state process Understands the various components in dept's financials and able to highlight improvement areas including contribution to cost-save measures

Good understanding of the various components in the dept's financials and be able to plan initiatives to influence trends

People & Talent

Understands the various components in dept's financials and able to highlight improvement areas including contribution to cost-save measures

Good understanding of the various components in the dept's financials and be able to plan initiatives to influence trends

Risk Management

Establishes a performance culture around Risk Management using root cause analysis and corrective action planning as key elements of operational risk management Proactively identifies, assesses and mitigates risk issues

Establishes a clear, well tested continuity plan

Manages process requirements of risk mgmt. framework

Ensures appropriate follow through of audit findings

Governance

Elements of operational risk management Proactively identifies, assesses and mitigates risk issues

Establishes a clear, well tested continuity plan

Manages process requirements of risk mgmt. framework

Ensures appropriate follow through of audit findings

Other Responsibilities

To process transactions ,Handling return debit cards and cheque books

• Embed Here for good and Group's brand and values in India / WRB]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Skills and Experience MS office

English

Qualifications Education - Graduate

Training - MS Office

Languages - English and Hindi

About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we :

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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