NOC Presales

ConfidentialHyderabad / Secunderabad, Telangana

30+ days ago

Job description

Experience in understanding ITIL, ITOM tools & fundamentals

Experience in knowledge of ISMS

Experience with 5+ years in IT services / RIMS, including pre-sales

Experience in deep understanding of IT infrastructure and the challenges faced by enterprises and IT practitioners in managing their increasingly complex IT infrastructure and navigating dynamics within IT organizations

Experience in deep understanding of current IT sourcing models

Experience in Pre Sales / Solution Design and / or Service Delivery with IT Infrastructure Services

Experience with at least 5+ years in professional services / alliances / solution engineering / consulting / technical sales with expertise in architecting and deploying solutions, and rolling out new technology and solution initiatives

Experience in facilitating and conducting webinars and presentations to customers, including conceptual design and whiteboard sessions

Experience in interacting effectively with senior business managers

Experience in building solutions, and tailoring proposals or presentations for given scenarios

Experience with strong customer engagement background and expertise

Experience in playing the role of trusted advisor for customers or partners

Experience with excellent articulateness & interpersonal skills

Analyze IT Infrastructure Services requirements for customers and design appropriate cost-effective services Model

Solutions / Service Design dealing with all components of an IT Infrastructure, Transition & Transformation (Technology & Services)

Evaluate, recommend, architect and implement Services solutions to enhance the IT Infrastructure Services.

Build solution documents, effort estimates.

Participate and team up with sales, delivery to provide complete solutions to customers.

Responsible to build and propose transformational services to customers, identify triggers, Identify key IT Infrastructure issues which impact the business and make recommendations to customers.

Build and develop business case, provide relevant and sound business & technical advice to the customer and present the same to various stakeholders within the company.

Map competition and develop appropriate winning sales strategies, often in conjunction with Field Sales Team.

Assist the sales group with (RFX) requests for quotes, information, bids, proposals and statements of work.

Create, maintain and publish a set of written procedures and best practices for the delivery of pre and post sales services to customers.

Present technical briefings to executives.

Work with Business Development Managers and / or Account Executives and other individuals within the sales group to maximize revenue potential by equipping them with the relevant material (RFP / RFI / RFQ responses, Solutions, etc.)

Support customer acquisition, conversion and retention targets

Skills Required

Isms, Customer Engagement, It Infrastructure

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Noc • Hyderabad / Secunderabad, Telangana

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