Consumer Success Specialist [Immediate Start]

About Nosh Robotics

The world of cooking is one that is skill-based, complex, and time-consuming. Despite the world advancing forward, we still lag behind in the way we solve for our food. At Nosh, our vision is to enable everyone to savor dishes from every corner of the Earth, ensuring that no one misses the meals they crave, any time of the day!

Nosh is an AI-powered robo-chef that cooks 500+ dishes across cuisines such as Indian, Asian, Italian, Pot Meals, American, Mexican and Millets / Rice-based automatically. It leverages artificial intelligence to ensure food consistency and a homely taste.

Nosh is the brainchild of alumni from ISB Hyderabad, BITS Pilani, and IISc Bangalore, alongside former entrepreneurs and early-stage members from tech companies and startups like AB InBev, Analog Devices, Broadcom, Cred, Unacademy and Yulu.

We're creators, dreamers, and doers who never take 'no' for an answer. We thrive on challenging the status quo and discovering elegant solutions to complex problems. Venturing into spaces that have never been touched before requires a different breed of human beings; the kind that does not fit into a mould. We love discovering new ways to make life easier and while we’re always all-hands on-board, we also are empathetic believers. We do not wait for solutions to arrive. We put our heads together, pick up a torchlight and search to find it.

Nosh : AI-Powered Robo-chef : https : / / www.youtube.com / watch?v=qhV1lXGUOsQ

Nosh Cooking Matar Paneer : https : / / www.youtube.com / watch?v=J0EV1p616o4

In this role, you will :

• Own the consumer experience ensuring every Nosh user enjoys a seamless and delightful experience
• Be the voice of consumer and collaborate closely with product and operations teams to share customer insights and feedback
• Lead the support function for Nosh
• Own and nurture the Nosh WhatsApp Community to spark conversations, share updates, tips, and recipes
• Identify trends in customer behaviour and proactively suggest solutions to enhance satisfaction

What you bring on-board :

Don’t feel that you tick all the boxes? Don’t fret, we are looking for passion and drive above all, so we would love to chat!

Why Nosh?

If you’ve reached till here, we’re sure that you’re super stoked to be a part of Nosh!

We’ll see you Noshing around!