Customer Support - International Voice - Freshers - Mumbai

Job Description

Job Opening : International Customer Support Role

Our client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Vikhroli, Mumbai and requires working from the office.

Responsibilities :

• Handle customer inquiries via phone in different time zones
• Provide professional and positive responses to global clients
• Adapt to working in rotational shifts, including night shifts
• Demonstrate excellent verbal and written communication skills in English
• Apply knowledge of customer service principles and practices

Requirements

Requirements :

Note : 2 days of rotational week off and 5 days of working.

Benefits

Both Way CAB facilities available

Salary : Upto 28k monthly CTC

Requirements

1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.Take calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.Good technical knowledge