Assistant Key Account Manager

Job Overview

• Work collaboratively with Shopper Marketing, Customer Service, Demand Planning, Business Finance, and Capability Teams to achieve joint ambitions for sustainable customer top-line growth.
• As the owner of toplines for her / his patch, the AKAM in collaboration with KAEs must use data and customer engagement to actively hunt for growth opportunities on the platform and take action accordingly.
• Drive the right mix and activation with customers through effective planning of promotions and investments to steer the business in the right direction.
• Maintain stock levels, ensure good supply fills to customers, and handle firefighting concerns by working on demand forecasts, customer ordering, fulfillment, and go-live activities.
• Responsible for maintaining collection efficiency, customer claims, and other financial metrics for the account.
• Negotiate both strategically and tactically in an agile, fast-paced channel.

Educational Qualifications, Experience & Skills

Skills Required

Customer Relationship Management, Demand Forecasting