Talent.com
Senior Customer Experience Specialist

Senior Customer Experience Specialist

TPChennai, Republic Of India, IN
1 day ago
Job description

Job description

Role & responsibilities

  • Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point wherever possible.
  • Demonstrates confidence and willingness to resolve customer requests or queries.
  • Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each customer support engagement.

Preferred candidate profile

  • Excellent Communication Skill.
  • Graduation Mandatory.
  • Typing Speed (25-35 words / minute).
  • Adept in Rule based decision making.
  • Ability to problem solving using math and analytical assessment methods.
  • 5 days working 2 days rotational off.
  • Willing to work in night shifts.
  • Minimum 6 months to 1 year of experience.
  • CTC : 3.4 LPA Max.
  • Venue :

    82 / 30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

    Interested Candidates can come for direct Walk In

    Mention Aruna HR in your resume.

    Contact - Aruna HR : 6385858268

    Create a job alert for this search

    Customer Experience Specialist • Chennai, Republic Of India, IN

    Related jobs
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    HyvaRepublic Of India, IN
    Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the develo...Show moreLast updated: 20 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Kimirica Hunter InternationalIndore, Republic Of India, IN
    As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible for.You will lead a team of customer service representatives, maintain a high level of customer sati...Show moreLast updated: 22 days ago
    • Promoted
    Customer Experience Manager

    Customer Experience Manager

    ZARARepublic Of India, IN
    Being a CEM, the roles and responsibilities are : .To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct ...Show moreLast updated: 20 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    WNSRepublic Of India, IN
    To issue air tickets, reservations, reissue, refunds, cancellations, exchanges, end on Sabre, Amadeus & Farelogix.To Handle customer interactions via chats, Emails and Calls.Hands-on working experi...Show moreLast updated: 20 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Poshanagpur, maharashtra, in
    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously.Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Experience Specialist

    Customer Experience Specialist

    MUHURTHRepublic Of India, IN
    Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury.For generations, we have been dedicated to preserving and evolving the craft of ...Show moreLast updated: 16 hours ago
    • Promoted
    Customer Experience Manager

    Customer Experience Manager

    TruemedsRepublic Of India, IN
    Monitor end-to-end order fulfilment cycle from order placement to final delivery.Compile data for customer queries and tickets. Drive for successful closure of customer related issues and tickets on...Show moreLast updated: 1 day ago
    • Promoted
    Customer Experience Program Lead

    Customer Experience Program Lead

    United Breweries Ltd.Republic Of India, IN
    Program Management & Pilot Execution.Anchor the pilot implementation of the new complaints management process across selected regions. Capture user feedback from both internal teams and external par...Show moreLast updated: 22 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Infogainnagpur, maharashtra, in
    As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities.Yo...Show moreLast updated: 14 days ago
    • Promoted
    Sales and Customer Experience Specialist

    Sales and Customer Experience Specialist

    VegNonVegNew Delhi, Republic Of India, IN
    Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to di...Show moreLast updated: 22 days ago
    • Promoted
    User Experience Specialist

    User Experience Specialist

    Insight GlobalRepublic Of India, IN
    Duration : 6 month EOR Contract.UX / UI design experience with a responsive portfolio showcasing wireframes, prototypes, and product design. Bachelor’s degree in Design or related field (or equivalent ...Show moreLast updated: 1 day ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Just In TimeRepublic Of India, IN
    The Customer Support Executive will be responsible for improving customer support operations to enhance customer satisfaction, loyalty, and retention. This role involves optimizing service processes...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Customer Experience Specialist

    Customer Experience Specialist

    BolsterBizNew Delhi, Republic Of India, IN
    The ideal candidate is an energetic self-starter.You will be the face of an upcoming fintech company – you will own the customer relationship from the very beginning. You will interact with customer...Show moreLast updated: 16 hours ago
    • Promoted
    Senior User Experience Consultant

    Senior User Experience Consultant

    Korn FerryRepublic Of India, IN
    Korn Ferry is a global organizational consulting firm.We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, r...Show moreLast updated: 1 day ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    ConfidentialIndia
    We exist to lift as many people up the socioeconomic ladder as possible.We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience (CX) Solutions Engineer

    Customer Experience (CX) Solutions Engineer

    Prudentica Consulting LLPRepublic Of India, IN
    We are a leading Customer Experience (CX) solutions provider, specializing in delivering world-class cloud contact center implementations and managed services. Our team builds intelligent, scalable,...Show moreLast updated: 14 days ago
    • Promoted
    Senior User Experience Designer

    Senior User Experience Designer

    redBusRepublic Of India, IN
    Designers lead the full lifecycle of their designs across all platforms, collaborate with product managers on strategy, participate in research to test and validate designs, and partner with engine...Show moreLast updated: 20 days ago
    • Promoted
    Client Experience Specialist

    Client Experience Specialist

    Thomas Cook India LimitedRepublic Of India, IN
    Monitor and control tour operating costs to maintain profitability.Upsell services to enhance client experience and increase margins. Ensure file closures are completed within stipulated timelines a...Show moreLast updated: 19 days ago