Sales and Customer Experience Specialist

Job Description :

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific Responsibility will include :

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
• Greets and receives customers in a welcoming manner.
• Responds to customers questions.
• Directs customers by escorting them to racks and counters.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totalling purchases, processing cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements :

Working Hours :

Skills and Qualifications :

Education and Experience Requirements :

Reports to : Store Manager