Salesforce Business Analyst

KEY RESPONSIBILITIES :

In this individual contributor role, you will be working alongside an enthusiastic and talented team with diverse backgrounds, including the Product Owner, Developer, Sr. Business Analyst and fellow Salesforce Administrators. You will be supporting an environment with over 2,800 users. You will be responsible for analyzing the business needs and problems, developing solutions to improve our business processes. Analyze an organization or business domain, document the business or processes or systems, assessing the business model or its integration with technology.

• Drive identification of requirements across business units and identify system processes through evaluation of business objectives, drivers, and success metrics
• Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics, user stories, and their acceptance criteria for agile delivery.

Evaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes, including the delivery of regular status reports to all appropriate parties

PROFESSIONAL EXPERIENCE / QUALIFICATIONS

Technical Skills Preferred / Required :

Other Skills Required :

Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution