Talent.com
This job offer is not available in your country.
Operations Lead Connectivity, - Global

Operations Lead Connectivity, - Global

ConfidentialChennai, India
9 days ago
Job description

Key Responsibilities

Connectivity Operations & Support

  • Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections.
  • Provide operational support for GSIP platforms to ensure stable voice and video communication.
  • Operational support for SASE - Traffic routing / Network Security / User Policy / VPN - Secure remote access.
  • Support for Factory Network - Factory request for network policy / user Policy / segregation request.
  • Monitor service performance and coordinate issue resolution with stakeholders.
  • Handle Escalations and Prioritize service-related requests
  • Oversee service delivery, ensure SLAs, KPIs, and compliance requirements are met.
  • Project Management - Support Communication and timeline completion

Infrastructure Automation and Improvement

  • Identify opportunities to automate network Service provisioning, monitoring, and reporting.
  • Collaborate with engineering teams to develop reusable automation frameworks and templates.
  • Ensure automation aligns with security, compliance, and change management policies.

    • GSIP & SASE Management (Good to have)

  • Maintain GSIP configurations and troubleshoot session-related issues.
  • Support SASE platform updates, rule changes, and user access policies.
  • Ensure both platforms meet performance, reliability, and security standards.

    • Supplier & Managed Services Oversight

  • Manage relationships with managed service providers, ensuring delivery of contracted services.
  • Monitor SLAs, KPIs, and vendor performance escalate issues and drive resolution.
  • Participate in contract reviews, renewals, and negotiations with suppliers.

    • Financial & Invoicing Management (Secondary)

  • Handle vendor invoicing : validate services, reconcile bills, and ensure timely payments.
  • Manage intercompany invoicing for shared connectivity services across business units.
  • Track operational costs and support budget planning and reporting.

    • Documentation & Compliance

  • Maintain documentation of GSIP, SASE, automation scripts, and supplier contracts.
  • Ensure compliance with internal IT policies and external regulatory standards (e.g., ISO, GDPR).

    • Qualifications

  • Bachelor's degree in information technology, Computer Science, or related field.
  • 5+ years of experience in IT operations or network support, good exposure to GSIP and SASE platforms - Security, DNS, X.509.
  • knowledge with network automation tools.
  • Proven experience in supplier management, especially with managed services.
  • Familiarity with SSL certificate management, firewall basics (e.g., Palo alto), VPN technology.
  • Strong background in vendor and intercompany invoicing processes.
  • Excellent communication, coordination, and documentation skills.

    • Preferred Skills

  • Understanding of voice protocols (SIP), cloud networking, and secure access technologies.
  • Exposure to ITIL or similar service management frameworks.
  • Ability to manage cross-functional teams and multiple operational priorities.
  • Good understanding of SIP, Network Security and IT / OT segregation
  • Understanding LAN and SD-WAN.
  • Supplier & Contract Management
  • Financial management
  • Virtual team working
  • Project management

    • Read more on

    Skills Required

    Palo Alto, x.509, Network Security, Vpn

    Create a job alert for this search

    Operation • Chennai, India

    Related jobs
    • Promoted
    Operations Manager

    Operations Manager

    PTR GlobalChennai, IN
    Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and technology services to some of the most respected companie...Show moreLast updated: 8 days ago
    • Promoted
    Solinas - Operations Manager

    Solinas - Operations Manager

    Solinas Integrity Pvt LtdChennai, India
    Developing and implementing strategic plans to enhance productivity, quality, and customer service standards.Client Management - Ensures Service Delivery where all projects are green on all KPIs an...Show moreLast updated: 4 days ago
    • Promoted
    Team Lead

    Team Lead

    Movateambattur, tamil nadu, in
    We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur. Role : Team Lead - International (Voice).Location : Ambit IT Park, Am...Show moreLast updated: 30+ days ago
    Team Leader

    Team Leader

    Datamark, Inc.Chennai, TN, IN
    Quick Apply
    Team Leader to join our growing team.As a Team Leader, you will be responsible for motivating and guiding a diverse group of team members to achieve their goals and contribute to the overall succes...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Operations Specialist

    Sales Operations Specialist

    KissflowChennai, Tamil Nadu, India
    We are looking for a strategic and execution-oriented individual with 3-5 years of experience owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-function...Show moreLast updated: 30+ days ago
    • Promoted
    Offshore SAP CoE Lead

    Offshore SAP CoE Lead

    PropelisChennai, IN
    The Offshore SAP Lead will serve as the primary point of contact for all offshore SAP resources, ensuring smooth coordination of daily operations, project activities, and strategic initiatives.This...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    HR Operations Lead

    HR Operations Lead

    Tekskills Inc.Chennai, Tamil Nadu, India
    Drive HR transformation initiatives, focusing on modernizing operations, in-creasing automation, and enhancing self-service capabilities. Stakeholder Engagement Collaborate with internal stakeholder...Show moreLast updated: 18 hours ago
    • Promoted
    Lead

    Lead

    Tecnicas ReunidasChennai, Tamil Nadu, India
    Tecnicas Reunidas group (TR) is a leading Oil & Gas International Engineering and Construction Company specialized in the design, construction and management of execution of Industrial plants world...Show moreLast updated: 8 days ago
    • Promoted
    OpenLink Endur Findur Operations Lead

    OpenLink Endur Findur Operations Lead

    KWA AnalyticsChennai, IN
    KWA Analytics is a global consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset / i...Show moreLast updated: 15 days ago
    Cloud Lead

    Cloud Lead

    ScaleneWorksChennai, Tamil Nadu, India
    Quick Apply
    Position Name : Cloud Architect.Position Title : Manager Cloud Engineering.A Cloud Architect is responsible for designing, managing, and overseeing the cloud computing strategy of an organization.T...Show moreLast updated: 30+ days ago
    • Promoted
    Lincoln Electric - BTP Functional Lead

    Lincoln Electric - BTP Functional Lead

    Lincoln Electric Company (India) Pvt. Ltd.Chengalpattu
    Job Title : BTP Functional Lead About Lincoln Electric : Lincoln Electric is the world leader in ...Show moreLast updated: 30+ days ago
    • Promoted
    Arista Networks - DF Site Lead - Logistics / Inventory Operations

    Arista Networks - DF Site Lead - Logistics / Inventory Operations

    Arista NetworksChennai,Tamil Nadu, India
    Company Description : Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.A...Show moreLast updated: 30+ days ago
    SAP Leader

    SAP Leader

    Talent WorxChennai, TN, IN
    Quick Apply
    This position will provide the leadership to the SAP S / 4 HANA implementation program.The person will be a proactive, self starter and work closely with the CIO and business leaders on various decis...Show moreLast updated: 26 days ago
    • Promoted
    Kissflow - Specialist - Revenue Operations

    Kissflow - Specialist - Revenue Operations

    KissflowChennai, India
    We are looking for a strategic and execution-oriented Revenue Operations Manager with 3-5 years of experience to own the complete Go-to-Market (GTM) operational engine. In this role, you will be res...Show moreLast updated: 8 days ago
    • Promoted
    Lead - Operations - Insurance Unit

    Lead - Operations - Insurance Unit

    AssetPlusChennai, India
    About AssetPlus AssetPlus is one of Indias fastest-growing assisted wealth-tech platforms, empowering over 15,000 Mutual Fund Distributors (MFDs) to serve more than 1...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Accounts Executive

    Senior Accounts Executive

    CAPE ELECTRIC PVT LIMITEDSriperumbudur, Tamil Nadu, India
    Senior Accounts Executive will be responsible for managing day-to-day accounting activities, maintaining accurate financial records, and supporting the finance team in ensuring compliance with acco...Show moreLast updated: 7 days ago
    • Promoted
    Alation - Senior Customer Experience Operations Manager

    Alation - Senior Customer Experience Operations Manager

    Alation India Private LimitedChennai, India
    Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day! Job Description : About...Show moreLast updated: 8 days ago
    • Promoted
    Innefu - Business Analyst / Data Analyst

    Innefu - Business Analyst / Data Analyst

    Innefu Labs Pvt. Ltd.Tambaram,Tamil Nadu, India
    Job Title : Business Analyst / Data Analyst.Department : Data Analytics.About Innefu Labs Pvt Ltd : Innefu Labs is a leading cybersecurity and data a...Show moreLast updated: 30+ days ago
    • Promoted
    Innefu - Data Analyst / Business Analyst

    Innefu - Data Analyst / Business Analyst

    Innefu Labs Pvt. Ltd.Tambaram,Tamil Nadu, India
    Department : Data Analytics.About Innefu Labs Pvt Ltd : Innefu Labs is a leading cybersecurity and data analytics company, providing innova...Show moreLast updated: 26 days ago
    • Promoted
    SAP CoE Lead

    SAP CoE Lead

    SGS & CoChennai,Tamil Nadu
    Role Overview : The Offshore SAP Lead will serve as the primary point of contact for all offshore SAP resources, ensuring smooth coordination of da...Show moreLast updated: 1 day ago