Solinas - Operations Manager

Required Skills :

• Good understanding of different aspects of outsourcing business - Operations, QA, Training, MIS.
• Excellent English communication skills, both written and verbal.
• Excellent knowledge of process improvement methodologies - preferably Lean, Six Sigma - Yellow / Green Belt.
• Conflict management - ensuring that issues are addressed promptly and professionally to maintain positive relationships and foster collaboration.
• Demonstrated ability to drive process improvements and operational efficiencies.
• Strong client management skills with a focus on customer Skills :
• Experience and understanding of travel or tour operator business

(ref : iimjobs.com)