Director, Financial Services Operations

Key Responsibilities :

• Lead large complex engagements or multiple mid-sized independent engagements in a financial services operations environment.
• Manage end-to-end delivery involving both build and run parts of projects.
• Provide oversight on AML compliance processes, KYC Customer Due Diligence review or refresh, and onboarding for individual and institutional clients.
• Handle large delivery teams, ideally with experience managing around 500 or more people across multiple clients or geographies.
• Maintain strong client relationships and ensure service excellence.
• Bring deep expertise in KYC, AML and financial operations.
• Collaborate with banking operations and risk management teams within a global service delivery model.

Preferred Background :